Interview with Vadim Potapenko, Head of Sales at Turbo Games

Below is an interview we conducted with Vadim Potapenko from the reputable casino games software creator Turbo Games.

Can you briefly introduce yourself and your role in the Turbo Games company?

Hello, my name is Vadim, I am the Head of Sales at Turbo Games. I joined the company during its early days when it was relatively unknown. Through years of networking and creating friendships, we have successfully expanded our games to over 500 iGaming platforms. This first-hand experience allows me to confidently discuss our product and its evolution.

The iGaming market is highly competitive. How does Turbo Games differentiate itself and gain a competitive edge?

I think our key strength lies in our flexibility to adapt swiftly to changing market needs. During the transition from a startup to a well-known product, there's a chance to experiment with diverse strategies and concepts to discover your unique niche. At Turbo Games, we actively use this approach in our game development process. One month we can make a release with a sexy woman game, another with bright crystals, the third with cartoon characters. This allows Turbo Games to offer partners different marketing opportunities. Such a strategy not only enables us to understand our audience better but also facilitates competitive analysis to stay ahead in the market.

What unique solutions and services does your company provide to gaming operators?

The Turbo Games team prioritizes personalized interactions with our partners. Whenever a casino operator approaches us with a request for a distinctive promotion featuring branded game streams or a tournament, we make it a point to fulfill their needs. Individual and close communication with each partner provides full interaction with gaming platforms, accordingly improves our interaction with the target audience and increases the profitability of both businesses.

What role do you see emerging markets like Latin America, Africa and Asia playing in the future growth of the online gambling industry?

After my recent trip to Brazil, I've been reflecting a lot on the potential of the region. I believe Latin America holds great promise, especially for new game providers looking to reach their audience's attention. Similar opportunities arise in Africa. Obtaining inexpensive and quick licenses enables operators to enter these markets legally and at a lower cost compared to Europe. If we talk about Asia, as for me, there should be a specific product targeted at this audience. Here we need to study more the market, the behavior of players and the interests of the audience.

Partnerships and consolidation have been major trends. When considering partnerships, what key factors do you evaluate?

I have been working in the iGaming industry as a sales manager for a long time, so the main criterion is the willingness of the person “on the other side” to communicate and interact. For me, this is a key indicator of successful cooperation from the moment of discussion to the moment of integration. You can’t just sell games and not think about how further cooperation will be built. The human factor has a profound impact on our work, requiring careful consideration of our potential partners.

What advice would you give to someone looking to launch a new iGaming operator or games provider today? What pitfalls should they avoid?

As for games, there is no need to create a complex product. The simpler the games are for the user, the easier it will be to get your audience of players. Of course, it’s worth looking for new mechanics, characters and marketing moves, but the gameplay doesn’t need to be complicated. This is probably the biggest mistake of newcomers to the iGaming market.

New casino operators must prioritize allocating a budget for prompt payout of winnings and delivering excellent customer support. These are main factors in determining the success of a new product in our niche. Quality service and swift transactions resonate deeply with players, encouraging return visits and enjoyable passtime spent.

That's it - thank you for your time, Vadim!