MintBet Violates Gambling Code

MintBet Violates Gambling Code

MintBet, a gambling business in Victoria, broke safe gambling rules. A customer was allowed to play games for 35 hours in a 50-hour window and lost $31,149 from 327 bets.

Details of the Breach

• The customer gambled excessively.
• MintBet continued to take bets despite signs of problem gambling.
• The company only acted when the customer said they had a gambling problem.

The Victoria Gambling and Casino Control Commission thinks MintBet should have noticed the issue early and taken action. They have policies to prevent excessive gambling, but MintBet failed to follow them.

Fine and Orders

MintBet faces trouble and has to pay a fine. They need to show the VGCCC their plan to improve their methods to stop this from happening again. The VGCCC will check that MintBet follows through with these plans and will then decide if more actions are necessary.

VGCCC's Position on Safe Betting

Scott May from the VGCCC states that gambling firms must obey regulations designed to prevent harm caused by gambling. Letting customers play for too long could mean they are struggling with gambling. If companies ignore these rules, it is a serious issue and will be addressed.

Comparison with Crown Resorts

Last week, the VGCCC let Crown Resorts keep its casino license even after an investigation showed they did bad things. The Royal Commission found problems, but Crown has spent AU$200 million to get better. They got to keep their license because they're working on fixing issues and they create lots of jobs in Victoria.

Final Thoughts

Companies that offer gambling must prevent addiction. The VGCCC is determined to ensure they comply. MintBet failed to do this and must now correct the issue and pay a fine. Large enterprises like Crown also need to obey the rules to maintain their licenses. It's vital to promote safe gambling to protect everyone involved.