Cool Cat Casino is restricted in your country. Consider:

logo Cool Cat Casino

Cool Cat Casino Review (2024)

8.8

Excellent

Published on:
Last updated:

About Cool Cat Casino

  • Bonus
    Generous
    Get a 200% bonus with 50 spins ($0.1/spin).
  • License
  • Year Established
  • Features
    1. Download Instant Play Mobile Crypto Casino
  • Deposit Methods
    1. Bitcoin MasterCard Neteller Visa

Data from our

Online Casino Finder.

Pros / Cons

  • Extensive slots selection
  • Multiple deposit methods
  • Redeemed reputation
  • RTG software reliability
  • Support via different channels
  • Slow payout times

Bonus Details

logo Cool Cat Casino

Main Bonus: Get a 200% bonus with 50 spins ($0.1/spin).

Terms: New players at Cool Cat Casino can enjoy an UNLIMITED 200% Match Deposit Bonus and 50 extra spins on Sparky 7, with a 40x wagering requirement on both the bonus and free spins. The bonus is sticky and non-cashable, applicable only on slots.

Note: this Bonus is restricted in your country

Alternative Bonuses

logo visitor country US
Sweeptastic Casino: 1000 daily coins upon sign-up
1000 daily coins upon sign-up
Claim Bonus
Sweeptastic Casino: Get 27777 Lucky Coins + 2 Sweeps Coins on signup
Get 27777 Lucky Coins + 2 Sweeps Coins on signup
Claim Bonus

Test and play Cash Bandits 2 for free below:

First Impressions

I've spent a good amount of time exploring various online casinos, and Cool Cat Casino caught my attention. This casino has made some noticeable improvements lately. From hefty bonuses to a wide game selection, there's a lot to consider for anyone interested in online gaming.

Bonuses and Promotions

Bonuses and Promotions

Cool Cat Casino offers a variety of bonuses and promotions that are a major reason why players visit online casinos.

  • 300% Match Deposit Bonus + 50 Bonus Spins
  • 330% Match Deposit Bonus + 50 Bonus Spins
  • 200% Welcome Bonus + 50 Bonus Spins
  • $25 Free Chip, for new account holders
  • 25 Bonus Spins on Pulsar Slot

The bonuses match what other online casinos give and aim to improve your gaming right away. Players should read the bonus rules carefully to get the most out of them and to understand the rules for cashing out winnings. While some may see the cash out rules as a downside, the bonuses still give players a good chance for more game time.

Sometimes players complain that it takes too long to get their bonus money. It's important for them to know the rules about bonuses, like which games count and when the bonuses expire, to prevent confusion. Still, the variety of bonuses offered makes for a diverse and often profitable gaming experience.

Cool Cat Casino offers bonuses that give players extra money and free spins to play with. These bonuses are especially good for new players because they can start playing without spending a lot of money. Although there are some rules about taking money out, the bonuses still add a lot of value to the players' experiences at the casino.

Games

Games

Cool Cat Casino has a wide variety of games, with many different types of slot machines being the main highlight. Players can choose from advanced video slots with complex stories or simple traditional slots with three reels. Some slot machines also offer the chance to win big progressive jackpots.

If you like table games, you'll find lots to choose from. There are several types of blackjack, American and French roulette, baccarat, Vegas Three Card Rummy, and Caribbean Poker. These games give players plenty of options for a full casino experience.

Cool Cat Casino is a good spot to play video poker, offering many types with one or multiple hands like Jacks or Better and Deuces Wild. These games let poker fans practice their skills and try their luck in different ways. Even though some players have complained about slow money withdrawals and customer service problems, the games are usually praised for being fun and of high quality. Players wanting lots of game choices will likely enjoy Cool Cat Casino.

Registration

Registration

Creating an account at Cool Cat Casino is a straightforward process, similar to many online casinos. Potential players will appreciate the efficiency and simplicity of the registration procedure. To begin, you're prompted to enter basic information such as your name, email address, preferred username, and a password. Following this initial step, additional details are required to ensure account security and to comply with regulatory requirements.

  • Fast account set-up
  • Minimum personal information required
  • Secure data encryption

After you fill out the form and send it in, the system will email you to check your email address. You click the link in the email to activate your account and then you can log in. Please remember that the sign-up is easy to do, but some users say it takes a while to get approval to take out their money. This delay is normal and helps keep both the user and the casino safe.

The user interface during the sign-up is clean and intuitive, which is a plus for those who are not tech-savvy. For players concerned about the safety of their personal information, Cool Cat Casino employs 128-bit SSL encryption, ensuring that all data is kept confidential. One drawback to note is that the casino's license information isn't prominently displayed during the registration phase, which might raise concerns for some players. Nonetheless, the overall process from beginning to end is designed to get you ready to play in minimal time, with a focus on user experience within the context of online gambling.

Player experience

Player experience

Cool Cat Casino stands out because it has a lot of games, including a big variety of slot machines and table games for players to choose from. Players can easily play these games on various devices because the casino allows them to play right away on the website or on their mobile phones.

  • Impressive selection of video slots and table games
  • Multiple gaming options: instant play, download, and mobile
  • Redemption from previous blacklisting with improved dispute resolution and payments

Cool Cat Casino used to pay out slowly but now they’ve gotten better and players are getting their money more quickly. But they only let you take out USD 2,000 each week, which might not be enough for players who want to withdraw more.

Cool Cat Casino started in 2002 and has a license from Costa Rica. It has a group of loyal players and uses RTG software which is reliable and offers many games. However, because it was once blacklisted, some players may still feel unsure about it. The casino needs to keep being open and trustworthy to keep their trust.

Cool Cat Casino is working hard to make things better for players by fixing old problems with how fast they pay out money and resolving complaints. There's still room to get better, like making the limits on taking out money higher and answering customer service faster, but overall, the casino offers a good place to play, with lots of different slots and table games to choose from.

Deposit and withdrawal methods

Deposit and withdrawal methods

Cool Cat Casino offers several ways to put money into your account, such as MasterCard, Neteller, Visa, and Bitcoin. This makes it easy for players to find a method that suits them, whether they prefer traditional ways of paying or the latest digital currencies. The casino works to keep up with new technology by allowing these different options.

  • MasterCard
  • Neteller
  • Visa
  • Bitcoin

Cool Cat Casino allows players to take out their money using Bank Wire, Cheque, or Bitcoin. It's important to note that getting your money can take some time. Withdrawing with eWallets or Bitcoin can take up to 10 days. Bank Transfers might take as long as 15 days and Cheques can even take up to 28 days. On top of that, the casino also takes another 10 to 15 days to process the withdrawal. Even though it might take a while to get your money, the casino has a rule that players can withdraw no more than 2,000 dollars every week. This helps to control the flow of money players take out.

Cool Cat Casino now accepts Bitcoin for both putting money in and taking it out, which can offer more privacy and sometimes quicker transactions. The casino might not have the fastest payout times, but it's important to know that players do get their money. The casino has worked to fix old problems that got it blacklisted, showing its commitment to better, more dependable service.

Security and Fairness

Security and Fairness

Cool Cat Casino uses strong 128-bit SSL encryption to protect players' private and financial data, much like the security used by banks. This ensures that all the information and money transfers on the casino's website are safe from hackers. The use of this encryption is important to keep a safe place for players to handle their personal information and transactions.

  • Security measures include:
    • 128-bit SSL encryption
    • Protection of sensitive data
    • Measures to prevent unauthorized access

While the casino doesn't display its licensing information prominently, it operates under the jurisdiction of Costa Rica. This may be a consideration for those preferring casinos with more widely recognized gaming authorities. Nonetheless, Cool Cat Casino ensures the fairness of its games through its partnership with Real Time Gaming (RTG), a well-established software provider. RTG is responsible for the audit of games using a Random Number Generator (RNG) to ensure random and fair outcomes, which is essential for maintaining player trust. The casino has a TST seal of approval, affirming that games have been tested for fairness, albeit full certification details are not directly available through the site.

Cool Cat Casino has solid security measures to protect its online games, even though it's hard to find clear license information and the full RNG (Random Number Generator) audit isn't available to the public. When deciding if this online casino is fair and secure, players should think about how important these security steps and the availability of detailed information are to them.

Software

Software

Cool Cat Casino uses Real Time Gaming software, which offers many games and works well. This software makes sure the games run smoothly, whether you play slot machines, card games, or video poker. The setup is easy to use, so both new and regular players can get around and play without trouble.

The key features of the RTG software at Cool Cat Casino include:

  • Quick and easy download of the full casino suite
  • Instant play option for browser-based gaming
  • Mobile compatibility for gaming on-the-go

The software occasionally needs updates to keep it working well and securely, which some might find slightly bothersome. Also, users with older or weaker devices sometimes experience longer wait times to start games in the instant play version.

Cool Cat Casino uses RTG's strong gaming system which has clear graphics and smooth moving pictures, making the games fun to play. Most of the time, the games work the same way no matter how you play, but sometimes there can be small problems. However, RTG is known for fair games and they use a system that picks numbers at random, so players can trust the games are fair. Whether you like playing slot machines or card games, RTG's software makes playing online casino games a good experience.

Mobile compatability

Mobile compatability

Cool Cat Casino works well on mobile phones, so players can easily play games wherever they go. The website adapts to fit screens on both iOS and Android devices, making it simple for everyone to play their favorite casino games.

Key aspects of their mobile offering include:

  • Seamless integration on multiple mobile platforms
  • Instant Play availability directly from a mobile browser
  • No need for a separate app download

Playing games on a phone is mostly good, but there are fewer games than on a computer. Many online casinos are like this. Still, the games you can play on the phone look great and start fast. You can easily play them with just a few clicks.

The mobile version works well too. Players can take care of their accounts, make deposits and withdrawals, and contact support when they need to. Although not every game works on mobile, there is still a good mix for everyone to enjoy. Still, it is important to note that some of the older games might not be on mobile or may not work as smoothly because they were made with older technology.

Cool Cat Casino offers a user-friendly platform for playing casino games on phones and tablets. Moving from a computer to a mobile device is easy, which is an advantage for players who want to game on different devices.

Customer support

Customer support

When evaluating Cool Cat Casino's customer service, consider these important aspects. Players can choose from several methods to reach the casino for support.

  • 24/7 Live Chat for instant assistance.
  • Email support with a response generally within 24 hours.
  • Phone support through an international or toll-free US number.

People who use the live chat for help often find that they get fast and useful responses. Live chat is very important because players need quick help when they are gambling online. Although email support is not as fast as live chat, it is more suitable for sending in documents or detailed questions that need a lot of attention.

Customers like quick service, but they have some issues. Sometimes customer service gives canned answers, which makes people want more personal help. Also, having phone support is good, but it's not useful for everyone, especially if they're calling from far away.

Cool Cat Casino is dealing with problems but is working hard to fix them. They offer help through many ways, showing they want to be helpful and quick to respond. They're trying to get better after hearing what online gamers have to say. Good customer support is super important for online casinos, and Cool Cat Casino is focusing on helping their customers well.

Licenses

Licenses

Cool Cat Casino has a business license from Costa Rica, which means some rules are in place for how they run their casino. But Costa Rica doesn't have very strict rules for online casinos. Because of that, players should keep this in mind when picking an online casino to play at.

  • License origin: Costa Rica
  • Type: Standard business license
  • Regulatory oversight: Basic level

Cool Cat Casino is legally allowed to operate with its Costa Rican license, even though it's not as reputable as licenses from the Malta Gaming Authority or the UK Gambling Commission. A less known license doesn't mean the casino is unsafe or unfair. Players who want to be sure about the casino's quality might look for good reviews from other players or check evaluations from casino review sites.

The casino used to be on a blacklist, but it’s not anymore because it’s trying to fix its problems and make players happy. Players need to keep up with both the casino's old problems and the recent changes that have been made. Cool Cat Casino had issues with paying out money slowly, but they seem to be working on this and taking care of their customers better now. People thinking about playing there should think about these improvements. The casino has shown that it can get better and listen to what players want, though it's not always certain that it will.

Conclusion

Conclusion

Cool Cat Casino is an online casino that has had its share of problems, but it is now making changes to fix some of the issues that players have complained about in the past. Here are some key points to consider:

  • Extensive selection of RTG slots and table games
  • Progress in resolving disputes and speeding up payments
  • Both download and instant play options available for convenience

Cool Cat Casino used to be known for paying out slowly, which damaged its reputation. Now, the casino is focused on keeping players happy by offering better customer service, solving problems quickly, and paying out winnings faster. These changes have helped it recover from being blacklisted.

The casino is fixing payment problems, but it still takes a long time, 10-15 days, to get your money out, which might be too slow for some people. They also only let you take out USD 2,000 every week, which might not be enough for everyone. But if you can wait, the casino will make sure you get all your money.

Cool Cat Casino has improved after facing some issues in the past. Now, it's a better option for online gambling with its wide selection of games and improved payment methods. It's important to always check out a casino before playing, but Cool Cat Casino is worth considering, especially if you're okay with how fast they pay out winnings.

Player Reviews (1)

  • It's good to see faster payments being worked on, and I'm glad there's real progress because I've had problems with delayed payments before.

Leave player review

Other top-rated online casinos (2024)

logo visitor country US
Further explore:
Click here to find other suitable online casinos.

Share this article