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YesPlay Casino Review (2024)

8.4

Very Good

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Last updated:

About YesPlay Casino

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Pros / Cons

  • Wide game variety
  • User-friendly platform
  • Live chat available
  • Mobile app support
  • Secure payment methods
  • Good bonuses
  • Limited withdrawal methods
  • Finance team hours restricted

Bonus Details

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Main Bonus: 100% bonus up to R3,000

Terms: New players only, 18+. Get a 100% match deposit bonus up to R3,000 on your first deposit of at least R20.

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First Impressions

YesPlay Casino is a new online casino made for South African players that offers various games and promotions. This review will look at the bonuses, game options, how to sign up, and what it's like to play at YesPlay Casino. We will see how it compares to other online casinos.

Bonuses and Promotions

YesPlay Casino offers several bonuses and promotions for online casino players. New players can get a welcome bonus that matches their deposit by 100% up to 3000 ZAR. This means new players can double their starting funds and play various games at no extra cost.

Frequent players can enjoy promotions all year round. These rewards are offered continuously and usually consist of:

  • Daily and weekly deposit bonuses
  • Free spins on new and popular slot games
  • Seasonal promotions and special holiday bonuses

Bonuses give regular players extra value and more chances to win. But, keep in mind that some bonuses have rules you need to follow. You must meet these rules before you can take out any winnings made with bonus money.

YesPlay Casino offers a good range of bonuses and promotions. Although the wagering requirements might be a downside for some players, the regular promotions and large welcome bonus enhance the gaming experience.

Games

YesPlay Casino offers many different games for online casino fans. The casino has a variety of slots and table games from well-known providers like NetEnt, Pragmatic Play, and Red Tiger Gaming. You will find both new and popular slot games to keep you entertained.

Here are some of the game types available:

  • Online Slots: Includes Megaways, Bonus Buys, and Drops and Wins slots.
  • Table Games: Options like online blackjack and roulette.
  • Live Casino Games: Interactive experiences with live dealers.

The slot game selection is impressive, with many themed options and different types. A key feature is the Megaways slots, which give better winning chances with a changing reel system. Bonus Buy slots let players buy bonus features directly, adding more fun. For fans of classic table games, YesPlay Casino also offers the latest versions of blackjack and roulette, keeping traditional games available.

Fans of live casinos will enjoy YesPlay Casino's live dealer games. These games are provided by Evolution Gaming and Ezugi and give a real-time, interactive experience. Whether you like live blackjack, roulette, or other live dealer games, YesPlay Casino has options for you.

One downside is that there are fewer table games compared to some other online casinos. However, the games they do have are high quality. Overall, YesPlay Casino offers a fun and enjoyable experience for both slot and table game players.

Registration

Signing up at YesPlay Casino is simple and fast, so new players can join easily. Here’s what happens when you register:

  • Visit the YesPlay Casino homepage.
  • Click on the “Sign Up” button.
  • Fill in your personal details (name, email, phone number).
  • Create a username and password.
  • Agree to the terms and conditions.

The form is easy and quick to fill out. After you send your information, you'll get a link to check your email. Once you confirm it, you can log in and start exploring the casino's features. The good thing is that the sign-up process works well on mobile devices, and you can register using the app available for both Android and Apple.

The registration process is generally easy, but some users might find it slightly inconvenient. Verifying your email can slow down your access. However, this step helps keep your account secure from unauthorized use.

YesPlay Casino's registration is easy and quick. The sign-up bonuses are a great perk for new players. The process is straightforward and secure, making it a good choice for those who want to start playing online casinos quickly and safely.

Player experience

YesPlay Casino offers an easy and fun experience for players. You will find the website simple and easy to use. It works on both desktop and mobile, so you can access it on different devices. Here are some important parts of the player experience.

  • User-friendly Interface: The casino is intuitively designed, allowing for easy navigation.
  • 24/7 Live Chat: Live support is accessible around the clock, helping with any issues or questions.
  • Mobile Accessibility: The mobile app is available for both Android and Apple devices, ensuring you can play on the go.

It's easy to sign up, taking just a few minutes. You can start playing right after you register. There is a good variety of games, including popular slot games and live dealer options. Providers like NetEnt and Pragmatic Play ensure that the games are fun and high-quality. The wide range of games and a helpful support team make for a better user experience.

The withdrawal process can take up to 96 hours, which might be longer than some players like. The finance team works only on weekdays from 09:00 to 16:00, which may cause some delays. Additionally, the casino requires extra verification for withdrawals over R25,000, adding another step.

YesPlay Casino is a good choice for South African players. It is easy to use on many devices and has customer support available all day and night. Though there can be some delays when withdrawing money, the overall experience is positive.

Deposit and withdrawal methods

YesPlay Casino makes it easy for players to deposit and withdraw money. For deposits, players can use several methods.

  • Instant EFT
  • Direct Bank Transfer
  • Visa
  • MasterCard
  • Ozow
  • 1Voucher
  • OTT Voucher
  • Blu Voucher
  • Zapper

All transactions are done in South African Rands (ZAR), which is convenient for players in South Africa.

You can withdraw money from YesPlay Casino using Bank Wire Transfer or ATM. Withdrawals might take up to 48 hours to process, with the finance team available Monday to Friday, from 09:00 to 16:00. The default limit for instant withdrawals is R500, but this can go up to R5,000 based on your activity. If you withdraw more than R25,000, you may need extra verification. The maximum amount you can withdraw in a day is R10,000,000.

There are no options for eWallet or card payment withdrawals, which may be a drawback for some users. However, the casino still offers a good range of payment methods that should be enough for most players. Overall, YesPlay Casino has a simple and reliable payment process, making it a good choice for online casino fans in South Africa.

Security and Fairness

When choosing an online casino, it's important to think about security and fairness. YesPlay Casino has put in place several steps to keep the gaming environment safe and fair for its users. Here are some main features to know about:

  • Licensing: YesPlay Casino is licensed and regulated by the Western Cape Gambling and Racing Board. This ensures that the casino operates under strict guidelines and adheres to industry standards.
  • Encryption Technology: The casino employs SSL encryption to protect your personal and financial information. This is the same technology used by major financial institutions.
  • Game Fairness: YesPlay Casino utilizes certified Random Number Generators (RNGs) to ensure fair play. The RNGs are regularly tested by independent agencies.

The Western Cape Gambling and Racing Board ensures the casino follows the law, offering players legal protection. The casino also uses SSL encryption to keep your data secure from hackers.

Regular checks on the RNGs build trust. These checks confirm that the games are fair and give all players an equal chance to win. The casino works with well-known software providers like NetEnt and Pragmatic Play, known for their honest and clear games.

YesPlay does not currently offer a self-exclusion register, but it is committed to responsible gambling. The casino provides resources for players who think they might have a gambling problem. This shows that the casino cares about its players' well-being.

YesPlay Casino offers a safe and fair place for online gaming, making it a trusted option for South African players.

Software

YesPlay Casino uses different software companies to give users a good gaming experience. The casino has games from several leading providers, such as:

  • Habanero
  • Pragmatic Play
  • Red Tiger Gaming
  • NetEnt
  • Evolution Gaming
  • BetGames.TV
  • Ezugi

These software companies offer great graphics, easy and smooth play, and dependable performance. Players can choose from many games, including slots and live dealer games, so everyone can find something they like.

The software works smoothly, making the platform quick to load games and very responsive. This is crucial for live casino games where delays can be a big problem. Thankfully, YesPlay Casino has solved this issue with efficient software.

There could be more software providers to give players a better choice of games. Including developers that are not well-known yet could help players find new games they like. Although the current providers are great, adding new ones could make the game selection more interesting and up-to-date.

YesPlay Casino has a strong software platform that offers many types of high-quality games. By using several well-known providers, players can enjoy some of the best online casino games currently available. This makes it a good option for both new and experienced players.

Mobile compatability

YesPlay Casino is easy to use on mobile devices, making it perfect for playing games wherever you are. They have an app available for both Android and Apple devices, so you can play your favorite online casino games anytime and anywhere.

Here are some of the key features of YesPlay Casino's mobile offering:

  • User-friendly interface optimized for mobile screens
  • Access to the full range of games available on the desktop version
  • Secure and fast transactions through mobile payment methods
  • 24/7 live chat support accessible directly from the mobile app

The app is easy to use, allowing you to move through different sections like games, promotions, and customer support without trouble. Games from top providers like NetEnt and Pragmatic Play work well on mobile devices, offering good graphics and smooth performance. However, while the app works on many devices, some older models might load more slowly.

YesPlay Casino's mobile site works well on both the app and a mobile browser. This means you can play games easily whether you download the app or use the browser. The mobile compatibility makes it simple for players to have a good gaming experience on their smartphones and tablets.

Customer support

YesPlay Casino has helpful and easy-to-reach customer support. You can contact them through various methods, such as:

  • Live Chat: Available 24/7 with an initial chatbot and option to speak to a live agent
  • Email: Support email address is [email protected]
  • Phone: Contact number is +27 21 200 5992

The live chat is easy to use. The chatbot can answer questions about taking out money, account checks, and casino bonuses. If you need more help, you can ask to talk to a live person by typing "Speak to an agent".

The casino provides customer support through various channels, but they do not have a self-exclusion register. Additionally, their finance team only works from Monday to Friday, so financial inquiries may not be handled on weekends.

YesPlay Casino has a good support system with live chat available 24/7 and email options. For urgent issues, you can use the live chat at any time, or you can choose email and phone support for other help.

Licenses

YesPlay Casino is licensed by the Western Cape Gambling and Racing Board. This means the casino follows legal rules and offers a safe place for players. The board is known for its strict regulations which include:

  • Regular audits
  • Fair gaming practices
  • Secure handling of player data

YesPlay Casino has a license from this regulatory body, which shows they value honesty and fairness. This helps build trust. Since it mainly serves South African players, having a local license makes it even more dependable for them.

The casino doesn't use a self-exclusion register, which might be a problem for players who want more control over their gambling. However, it does allow players to self-exclude by contacting customer support, showing some commitment to responsible gaming.

YesPlay Casino is licensed by the Western Cape Gambling and Racing Board, making it trustworthy. The board's regular checks and fair play rules ensure a safe experience. However, for self-exclusion, you need to contact customer support directly.

Conclusion

YesPlay Casino is a good choice for online casino fans, especially in South Africa. It has many games, such as online slots, live casino games, and table games. The website is easy to use, and you can play on any device, including mobile phones.

Some key features of YesPlay Casino include:

  • Established: 2015
  • Licenses: Western Cape Gambling and Racing Board
  • Deposit Methods: Instant EFT, Direct Bank Transfer, Visa, MasterCard, Ozow, 1Voucher, OTT Voucher, Blu Voucher, Zapper
  • Withdrawal Methods: Bank Wire Transfer, ATM
  • Withdrawal Times: 0-96 hours
  • Support Availability: 24/7 via live chat and phone
  • Software Providers: Habanero, Pragmatic Play, Red Tiger Gaming, NetEnt, Evolution Gaming, BetGames.TV, Ezugi

YesPlay Casino shows strong dedication to responsible gambling. They offer help resources for players and allow self-exclusion for at least six months to ensure a safe gambling space. However, the casino is not part of the self-exclusion register, which might be a concern for some players looking for more safety measures.

The casino has a few small downsides. It can take up to 96 hours to get your money, and there are no eWallet payment options. This can be a hassle for players who like quick, electronic payments. Despite this, the casino is a good choice for online gaming in South Africa because it has a wide range of games, good customer support, and safe payment methods.

YesPlay Casino is a good choice for players who want a variety of games and strong customer support. Although there are a few things that could be better, the overall quality and user experience make it a good option among online casinos.

Player Reviews (1)

  • The email verification step during registration can feel like an inconvenience, although it helps keep things secure. I once joined a site that didn't have it, and I could start playing right away. However, knowing my account is safer with this step makes me feel better. The wait is annoying, especially when eager to begin. I understand why it's required, but it would be nice if it were quicker. Otherwise, everything else is smooth and efficient, whether you use the app or the website. It's good to see that user safety is important, even if it takes a few more minutes. Hopefully, they will find a way to make it faster without losing security, making it easier to start gaming immediately.

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