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Prime Slots Casino Review (2024)

8.4

Very Good

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About Prime Slots Casino

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Pros / Cons

  • Extensive game variety
  • Multiple deposit methods
  • Mobile-friendly
  • 24/7 live chat support
  • Slow withdrawal process

Bonus Details

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Main Bonus: 123 bonus spins on Thor (GVG) at $0.1 each

Terms: The Prime Slots Casino bonus offers 123 extra spins on Thor (GVG) with a minimum first deposit of NZ$10. The bonus is a match deposit type and requires 60x wagering, applicable only to slots.

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First Impressions

Prime Slots Casino is a popular online casino. They have many bonuses and promotions for both new and returning players. The main focus is on slot games, but they also have scratch games and a few table games. The casino is licensed by the Malta Gaming Authority, ensuring a safe and fair gaming experience. However, there are some drawbacks, such as slow withdrawal times and occasional customer service issues. Overall, it is a good choice for people who like a variety of games and strong security.

Bonuses and Promotions

Bonuses and Promotions

Prime Slots Casino has many different bonuses and promotions for both new and regular players. Some of the main bonuses you can get are:

  • 50 Free Spins on Starburst
  • 10 Free Spins upon Registration + 100% up to £200 + 150 Free Spins
  • 100% up to £200 + 50 Free Spins on Gonzo's Quest
  • No Deposit, £5 Free Sign-Up Bonus
  • 25 Free Spins after Deposit on Guns N' Roses

Each promotion has specific rules, so read them carefully. For instance, you get 10 Free Spins when you register, allowing you to play without depositing money first. However, you must meet certain conditions to withdraw any winnings. Check how different games impact these conditions to use your bonus effectively.

Prime Slots Casino offers a loyalty program where you earn points for each bet you make. You can later turn these points into bonus credits. Higher-tier members get extra benefits like quicker withdrawals and special promotions. However, withdrawal times can still be slow, even for high-tier members who expect VIP service.

While the promotions at Prime Slots Casino are attractive, the rules can be strict. It is important to understand these rules to avoid problems. The wide range of slots and big initial bonuses make Prime Slots a good choice for slot game fans. However, be ready for a slow withdrawal process, as some players have mentioned in reviews.

Games

Games

Prime Slots Casino has many games for all kinds of players. You can expect:

  • Slot Games: Prime Slots excels in slot games, offering popular titles from NetEnt like Jack Hammer, Starburst, Gonzo's Quest, and EggOMatic. They also feature unique slots from NeoGames.
  • Scratch Games: One of the largest libraries of scratch card games is found here. These games often come with fantastic graphics and interactive elements that make them more enjoyable.
  • Table Games and Video Poker: However, the selection of table games and video poker is limited. You will find only two real roulette games and a few video pokers like Jacks or Better, Joker Poker, and Deuces Wild.

Prime Slots has many slot and scratch games that are fun to play. However, there are not many table games or video poker options, which might be disappointing for some players. The casino focuses on providing a great slot game experience, and we think it does a good job. If you prefer a wide variety of slot games, Prime Slots is a good option.

Prime Slots stands out from other online casinos because of their high-quality graphics and interactive scratch games. Users will enjoy the easy-to-use and engaging interface.

Prime Slots Casino has a lot of online slot games, which can keep you busy for a long time. But if you are looking for many different table games, you might not find that here.

Registration

Registration

The sign-up process at Prime Slots Casino is easy and simple to follow. Here are the main steps and points you will go through when you register:

  • Provide your personal details such as **name**, **email**, and **address**.
  • Create a **username** and **password** for your account.
  • Verify your account via a confirmation email sent to your registered email address.

The registration form is straightforward and quick to complete. After you provide all required information, you will get a verification email to activate your account. This step helps to keep your information safe.

Prime Slots Casino is good because it supports multiple languages. You can sign up in English, Finnish, German, and Norwegian. This is helpful if you do not speak English as your first language.

Players from the United States and Serbia cannot join. Check the casino's rules to see if your country is allowed before signing up.

The registration process is usually smooth, but some users from restricted countries might get account verification emails even though they can't play. Make sure you are allowed to play before you register. You can avoid this small problem by checking the eligibility rules first.

The registration process at Prime Slots Casino is fast and easy. Check that you are allowed to play before signing up. For more details, look at the Prime Slots Casino FAQ section.

Player experience

Player experience

Prime Slots Casino has been in operation since 2011 and has a license from the Malta Gaming Authority, making it reliable. Players like the large selection of slot games from top providers like NetEnt and NeoGames. The mobile casino is also a plus, letting players enjoy games on iPhones, iPads, and Android devices. Key features include:

  • Wide variety of **five-reel video slots**
  • Large selection of **scratch card games**
  • Mobile compatibility with modern devices
  • 24/7 **live chat customer support**
  • Secure transactions with 128-bit SSL encryption

There are some downsides. Players report slow withdrawal times, with eWallets taking up to 72 hours and bank transfers up to 8 days. Some users have faced customer service issues and delays in document verification. Also, some bonus terms are confusing, which frustrates players. Understanding these terms is important to avoid surprises.

Prime Slots Casino provides a good online gaming experience with a wide variety of games and strong security. However, players should know that withdrawals can sometimes take longer and they should read the bonus terms carefully. These factors can greatly affect their overall experience.

Deposit and withdrawal methods

Deposit and withdrawal methods

Prime Slots Casino provides many options for adding and taking out money to suit different players. For deposits, you can choose from the following methods:

  • Bank Wire Transfer
  • ClickandBuy
  • Payz
  • Maestro and MasterCard
  • Neteller and Skrill
  • Paysafecard and Ukash
  • instaDebit and Visa
  • Entropay and iDEAL
  • Sofort and Nordea
  • POLi and Giropay
  • EPS and Boleto
  • SampoPankki and Ticket Premium
  • Bancontact/Mister Cash
  • UseMyFunds and Fast Bank Transfer
  • FundSend and Transferencia Bancaria Local
  • Trustly and Handelsbanken
  • Siru Mobile and Skrill 1-Tap
  • EnterCash and Aktia
  • Danske Bank

Players can deposit money in different currencies like Australian dollars, Brazilian reals, Canadian dollars, Danish krone, Euros, British pounds, Norwegian kroner, and US dollars.

Withdrawals are also well-supported, ensuring players can receive their winnings through several methods:

  • Bank Wire Transfer
  • ClickandBuy
  • ECO Card
  • MasterCard and Visa
  • Neteller and Skrill
  • instaDebit
  • Entropay
  • Nordea and SampoPankki
  • Handelsbanken
  • Aktia Bank and Danske Bank

The withdrawal times at this online casino are quite reasonable. EWallet transactions are completed in 1-3 days, while bank transfers and card payments take 6-8 days. There is a pending period of 1-2 days. However, one downside is the withdrawal limit of 10,000 EUR per month, which might be too low for high-stakes players.

Prime Slots Casino offers many ways to deposit and withdraw money, meeting most players' needs. Although the processing times and limits could be better, the variety of methods and currencies available makes it easy for users around the world.

Security and Fairness

Security and Fairness

Prime Slots Casino ensures players that their games are safe and fair. For security, the casino uses several methods:

  • 128-bit SSL encryption: This protects all transmissions of sensitive data.
  • Firewall Technology: This safeguards data once it is on the server.

These steps keep players' information private and protected from possible hacks, which is very important in online gambling.

Prime Slots Casino has taken extra measures to ensure fairness. The casino has an audit report from iTech Labs on their website. iTech Labs is a well-known company that checks games carefully. This certification shows that the games are fair and not cheated. This openness in game auditing is important for trust.

The casino doesn't use a self-exclusion register, but it is regulated by the Malta Gaming Authority, which follows strict rules. Some players might worry about gambling responsibly. However, the use of 128-bit SSL encryption and firewall technology ensures high security, making it a trustworthy online casino for players.

Prime Slots Casino is very secure and fair. They use third-party audits to make sure the games are fair and safe. However, if you need strong responsible gambling tools, note that they do not have a self-exclusion register.

Software

Software

Prime Slots Casino uses strong software to offer a wide range of fun games. The main software providers are NetEnt, NeoGames, and Amaya (Chartwell). These well-known developers make sure the games have great visuals and run smoothly.

Here is a list of the software companies:

  • NetEnt
  • NeoGames
  • Amaya (Chartwell)

NetEnt is famous for its creative and good-looking slot games like Starburst and Gonzo's Quest. These games not only look nice but also work well, giving players a smooth experience. NeoGames offers different slot games and many scratch card games. Their games are of good quality and add variety to the casino's collection. Amaya (Chartwell) also has good games, making the overall game selection more diverse.

Prime Slots Casino lets you play games right from your web browser without needing to download anything. This is helpful for people who use different devices or do not want to add more apps. Thanks to HTML5, the games work well on almost all modern mobile phones and tablets.

Prime Slots Casino mainly offers slot games, but the variety of software providers makes the gaming experience better. This gives players more choices to match their preferences. However, there are fewer table games and video poker options, which might disappoint some players who are looking for those types of games.

Prime Slots Casino uses top software providers to offer a good gaming experience. There are many slot and scratch card games available, which is a positive. However, adding more table games and video poker options could make the experience even better.

Mobile compatability

Mobile compatability

Prime Slots Casino has a mobile-friendly site where users can play online slots and scratch games on their mobile devices. It works on almost all modern phones and tablets like iPhones, iPads, and Android devices. The mobile site uses HTML5 technology to make sure the games load fast and run well.

Prime Slots Casino works well on mobile devices and has several good features.

  • HTML5 Support: Mobile games load instantly without needing additional plugins.
  • Device Compatibility: Works on most iOS and Android devices.
  • Game Variety: Access to a wide selection of slots and scratch games.
  • Instant Play: No need to download an app; play directly in your browser.

The mobile version is good, but it has some drawbacks. There are fewer games on mobile compared to the desktop version. Also, it is often easier to manage accounts and use certain features on a desktop.

Prime Slots Casino has made sure that their mobile site is easy to use and works well. Players can enjoy games smoothly and have many choices while playing on their phones, making it a good option for those who like to play casino games on mobile devices.

Prime Slots Casino works well on mobile devices and provides a smooth and enjoyable experience. It performs reliably and supports many different devices, making it a good choice for online casino players who want easy access and convenience.

Customer support

Customer support

Prime Slots Casino has customer support available all the time to help players. You can reach them through several ways, including:

  • Live Chat
  • Email support
  • International Support Phone: +356-2258-5000
  • UK Support Phone: 08082-387557

The live chat is very convenient because it is available all the time, making it easy to get quick help. This is great for users who need help right away.

You can reach their support team via email at [email protected] for quick responses. They also offer phone support for both international and UK players, allowing you to speak directly to a representative if needed.

Some user reviews mention problems with how quickly and clearly the customer service team responds. People have noticed that live support agents sometimes give different answers. Players also say there are delays with withdrawing money and checking documents, which is a big downside.

Although there are some problems, players can easily get help with various accessibility options. The 24/7 live chat and different ways to contact support are useful. People using the service can get quick assistance, but experiences might be different for each person.

Licenses

Licenses

Prime Slots Casino operates under a reputable license issued by the Malta Gaming Authority (MGA). This is a well-respected regulatory body in the online gambling industry, known for its stringent standards and player protections. MGA licensing ensures that the casino adheres to strict regulations pertaining to fair play, security, and responsible gaming.

The casino has been operating since 2011 and has earned a good reputation. It holds an MGA license, which is a sign that it is trustworthy and reliable. This license requires the casino to follow certain rules, such as:

  • Regular audits by third-party organizations to ensure fairness.
  • Implementation of advanced security measures to protect player data.
  • Clear and fair terms and conditions for all games and promotions.

The MGA license is a good sign, but the casino does not use self-exclusion lists. This might be a disadvantage for people who want extra protection against gambling addiction.

Prime Slots Casino is licensed by the MGA, which means it's a safe and fair place to play. However, it doesn't take part in self-exclusion programs, which might worry some players. Overall, its license makes it a reliable and trustworthy online casino.

Conclusion

Conclusion

Prime Slots Casino has several features that many online casino fans will like. It offers a wide range of games and strong security measures. But it's also important to consider the negative points from user reviews and its specific policies.

Key highlights include:

  • Wide range of deposit methods
  • Diverse game offerings
  • Strong security measures

Prime Slots Casino has a good reputation because of its many ways to deposit money and strong security measures. They accept well-known options like Skrill, Neteller, and Visa, so it is easy for players to add funds to their accounts. The casino also has strong security rules, using 128-bit SSL encryption and advanced firewalls to keep players' financial information safe.

Prime Slots Casino offers many different games. It has titles from well-known companies like NetEnt and NeoGames. Players can try five-reel video slots, scratch card games, and a small number of table games, so there are options for everyone.

There are frequent complaints about payment delays and customer service issues, suggesting there is room for improvement. Some users have reported delays in withdrawals and unclear bonus terms, which are common problems in online casinos. Additionally, the casino offers limited player support and self-exclusion options, which could be better.

Prime Slots Casino is a dependable and enjoyable site, offering many benefits for people who like a variety of games and strong security. Some users have complained about issues with withdrawals and customer service, so it might not be the best choice for everyone. However, it is still a good option for fans of slot games.

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