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Platinum Reels Casino Review (2024)

9.0

Excellent

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Last updated:

About Platinum Reels Casino

  • Bonus
    Generous
    250% bonus up to $1000 on first deposit
  • License
  • Year Established
  • Features
    1. Download Instant Play Crypto Casino
  • Deposit Methods
    1. Bitcoin MasterCard Visa

Data from our

Online Casino Finder.

Pros / Cons

  • Wide game selection
  • Fast withdrawal times
  • 24/7 live chat support
  • Generous welcome bonuses
  • Sticky bonuses
  • Slow cryptocurrency withdrawals

Bonus Details

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Main Bonus: 250% bonus up to $1000 on first deposit

Terms: This welcome bonus offer is available to new players aged 18 and over at Platinum Reels Casino. Upon the first deposit, players can receive a 250% bonus up to $1000.

Note: this Bonus is restricted in your country

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First Impressions

Platinum Reels Casino is an online casino with bonuses and games for everyone. New players and regulars can find something they enjoy. The site offers good welcome bonuses, many gaming choices, and reliable customer support. But watch out for issues like sticky bonuses and slow withdrawals. Here's some important information about playing at Platinum Reels Casino.

Bonuses and Promotions

Bonuses and Promotions

Platinum Reels Casino has various bonuses and promotions to attract new and regular players. New players can enjoy a generous welcome package spread over their first few deposits. Here are the current offers available:

  • 250% up to $1000 on the first deposit
  • 225% up to $1000 on the second deposit
  • 225% up to $1000 on the third deposit
  • 30 Bonus Spins on Plentiful Treasure Slot
  • 250% up to $100 on the third deposit plus 50 Bonus Spins on Asgard Slot

These bonuses give you more time to play, but you should know that you can't withdraw them. They are only meant for betting and might not be suitable for everyone.

Platinum Reels Casino often has promotions like free spins and big match bonuses, besides their welcome bonuses. Regular promotions keep the games exciting for loyal players. However, their live chat support, although always available, can be slow and not very helpful. This can be annoying when you need quick details about bonus terms or eligibility.

The promotions at Platinum Reels Casino are attractive, especially for fans of video slots and table games. The high bonus percentages and free spins add extra value. However, players should note that the bonuses can't be withdrawn and live chat responses might be slow when asking for more information.

Games

Games

Platinum Reels Casino has many games mainly from BetOnSoft (Saucify). Players can find a wide range of online casino games that suit various interests. The selection includes:

  • Slots
  • Table Games
  • Video Poker
  • Specialty Games

The slots section has many well-made five-reel video slots, including popular games like Tomahawk slot, Bucksy Malone slot, Buckin' Broncos slot, and Tails of New York slot. These games have different bonus features and some even have big progressive jackpots.

Platinum Reels Casino has many table games to choose from. You can play different versions of games like American Roulette, European Roulette, Vegas Strip Blackjack, Atlantic City Blackjack, and Three Card Poker. The game graphics look great, and there are options for all budgets, so everyone can enjoy playing.

Platinum Reels Casino offers a wide range of video poker games. You can play popular versions like Jacks or Better, Deuces Wild, Triple Double Bonus, and Rocket Jacks. These games have good payout tables and attractive animations, making them very fun to play online.

The specialty games section offers Superkeno, Captain Keno, Powerball Keno, Lucky Scratch, and Berry Picker. These games are different from the usual slots and table games, giving you a new experience.

While there are many games available, some players might miss the live dealer games. However, for those who enjoy digital games, Platinum Reels Casino has a great and fun selection.

Registration

Registration

It's easy to sign up at Platinum Reels Casino. You can play on a PC, Mac, instantly on the web, or on your mobile. The registration is quick and asks for basic information. The website helps you with each step.

Here are the steps to register:

  • Navigate to Platinum Reels Casino’s site.
  • Select the desired platform (Instant-Play, PC download, or Mobile).
  • Fill in the registration form with your details.
  • Verify your email address.
  • Set your deposit and currency preferences.

Platinum Reels Casino has a quick and easy sign-up process. Players can start playing in a few minutes. The site works well on many types of devices, which makes it convenient. During sign-up, players can also choose to get bonuses, which makes it more exciting.

Watch out for some issues. You must complete email verification, or it will delay the process. Also, players from several restricted countries cannot join. Despite these small problems, the registration process is usually smooth. The different registration methods and clear instructions make it easy for both new and experienced online casino players.

Player experience

Player experience

Platinum Reels Casino provides a user-friendly experience with a variety of ways to play, including downloading, instant play, mobile, and Mac download. This means you can access your games from almost any device. However, downloading might be slow if your internet speed is not fast.

Platinum Reels Casino offers a wide range of BetOnSoft games, including slots, table games, and video poker. Popular slots include Tomahawk, Bucksy Malone, Buckin’ Broncos, and Tails of New York. The table games selection is also large, featuring American Roulette, European Roulette, Vegas Strip Blackjack, and Three Card Poker. The video poker games like Jacks or Better and Deuces Wild are well-made and provide good payouts and animations. The casino also has specialty games like Superkeno, Captain Keno, and Powerball Keno.

Here are some key highlights:

  • Multiple platforms: Download, Instant Play, Mobile, Mac download
  • Extensive game variety: Slots, Table Games, Video Poker, Specialty Games
  • User-friendly mobile interface

Platinum Reels Casino has good customer support. They have a live chat available all the time, as well as email support and free phone support in some areas. However, some people have said the live chat can be slow, especially when asking about bonuses. On the plus side, the casino uses SSL encryption to keep your information safe and has its games checked regularly for fairness by iTech Labs.

Platinum Reels Casino offers a good gaming experience with many games and helpful customer support. However, areas like live chat and download speed could be better.

Deposit and withdrawal methods

Deposit and withdrawal methods

Platinum Reels Casino provides different ways for players to add and take out money. For adding money, you can use the following options:

  • MasterCard
  • Visa
  • Bitcoin

These methods let players use both old and new ways to add money to their accounts.

The casino offers these options for withdrawals:

  • Wire Transfer
  • Bitcoin

Bitcoin withdrawals are processed within 24-48 hours, which is quick compared to other casinos. However, Wire Transfers can take 3-5 days. There are no eWallet options for withdrawals, which could be inconvenient for players who want faster transactions.

The withdrawal process takes 2-5 days to complete. Players should know there is a weekly withdrawal limit of EUR 5,000. This limit might be too low for players who spend a lot or win big prizes. However, the casino keeps transactions safe by using SSL encryption to protect financial and personal information.

Platinum Reels Casino offers easy and safe ways to deposit and withdraw money. You can use Bitcoin for both, which is great for those who like using cryptocurrency. Although the limits on how much you can withdraw and the waiting times could be better, the current options are dependable and suit many online casino players.

Security and Fairness

Security and Fairness

Platinum Reels Casino focuses on keeping players safe and ensuring fair play. They use standard security measures to protect players. Any part of the website that asks for personal information, like banking or registration details, is protected with SSL encryption. This encryption stops others from accessing sensitive information, making sure players have a secure experience.

Platinum Reels Casino works with iTech Labs to ensure their games are fair. iTech Labs is an independent testing agency that regularly checks the games to make sure they are truly random and fair. Players can see the latest audit reports on the casino’s website to confirm this. The audits look at:

  • Random Number Generator (RNG) testing
  • Game payout verification
  • Software compliance checks

Platinum Reels Casino has set up ways to deal with player complaints. The casino is licensed in Curacao, which has less strict rules than places like Malta or the UK. Although this might be a downside for some, the casino has added extra security and fairness measures to make up for it.

Platinum Reels Casino works hard to offer a safe and fair online gaming environment. Even though its Curacao license is not the strongest, the use of SSL encryption and regular audits by iTech Labs help build trust in the casino.

Software

Software

Platinum Reels Casino uses Saucify (BetOnSoft) software. This software is praised for its high-quality and well-made games. It offers various play options, making it easy for different kinds of players to enjoy.

The casino provides a good selection of gaming options:

  • Download: For users who prefer installing the full casino software on their PC or Mac, the download option offers a comprehensive gaming experience.
  • Instant Play: For those who don't want to install software, instant play is available directly through your web browser.
  • Mobile: Many of the games are optimized for mobile play, allowing you to enjoy the casino from your smartphone or tablet.

Games look great and have different themes, similar to other BetOnSoft games. Players can choose from many slots, table games, and video pokers. However, since only BetOnSoft games are available, there isn't much variety from other big software makers. This might be a downside for those wanting more game options.

The games include popular slots like Tomahawk and Bucksy Malone. Fans of table games can play different versions of Blackjack and Roulette. Platinum Reels also has a great selection of video poker games, including Jacks or Better and Deuces Wild.

The software at Platinum Reels Casino provides a smooth and fun gaming experience. Although it doesn't have games from many different providers, its quality and ease of use make it a good option for many players.

Mobile compatability

Mobile compatability

Platinum Reels Casino works well on mobile devices, making it easy for you to play anywhere. You can enjoy many of its popular games directly on most smartphones and tablets without needing to download anything. Just open the Platinum Reels website on your mobile browser. Here are some features that make it appealing for mobile users:

  • User-friendly design for easy game navigation
  • Instant access through mobile browsers
  • Wide range of supported devices
  • No need for additional software downloads

Platinum Reels Mobile is easy to use. The design makes it simple to move between games without any delays. Most features from the desktop version, such as managing your account and getting customer support, are also available on mobile.

There are a few small issues. Some games might not work on mobile because of software limits. Also, while the interface usually works well, some players have noticed occasional lag. Overall, the mobile gaming experience is still very good.

Platinum Reels Casino has a good mobile gaming platform. It is easy to use and works on many devices. This makes it a good choice for people who like to play casino games on their phones or tablets. If you want a casino that is simple to use on mobile, try Platinum Reels.

Customer support

Customer support

Platinum Reels Casino's customer support is always available. You can get help anytime, day or night. Contact them through live chat, email, or phone. Live chat is the fastest and works on both the website and the casino software. Emails are usually answered within a few hours, but it might take longer when it's busy.

The live chat feature is easy to use and provides instant help. However, the speed of responses can differ. Sometimes there are short delays, especially with detailed questions. This can be annoying, but overall, the staff is polite and tries to help. The phone support is free in some areas, which is great if you like talking to a representative directly.

Here’s a summary of the support options:

  • Email Support: [email protected]
  • Live Chat: Available on the website and software
  • Phone Support: Toll-free in specific regions

Customer support is generally good. The main issue is sometimes there are delays in live chat responses. Other than that, the email and phone support are dependable. The casino's support team is professional and helpful, improving the player experience. Fixing the minor live chat delays would make their customer support nearly perfect.

Licenses

Licenses

Platinum Reels Casino has a single license from Curacao. Although a Curacao license is common for online casinos and offers some regulation, it may not be enough for all players. Some prefer casinos with licenses from stricter authorities like the UK Gambling Commission or the Malta Gaming Authority. This might be a minor downside for those looking for top-level regulation.

Players have reported concerns about the authenticity of Platinum Reels Casino's license. Some said the casino showed the Curacao Gaming Authority logo on its website, but when checked, the authority confirmed the casino wasn't licensed by them. It’s always best for players to verify licenses themselves on the official Curacao eGaming website.

In the context of online casinos, Curacao’s licensing provides several benefits:

  • Allows acceptance of players from many countries
  • Supports a range of payment methods including cryptocurrencies like Bitcoin
  • Facilitates a straightforward regulatory process for operators

Platinum Reels Casino has a good reputation for keeping players happy and offering a variety of games. However, there are concerns about a lack of thorough verification. Players need to choose wisely when picking a platform. While a Curacao license is enough for many, those wanting stronger regulations might look elsewhere.

Conclusion

Conclusion

Platinum Reels Casino provides a good online gambling experience with many different games and easy access. The casino's best features include:

  • Wide range of games including slots, table games, video poker, and specialty games.
  • Multiple gaming platforms such as download, instant play, and mobile compatibility.
  • Reliable customer support available via live chat, email, and toll-free phone numbers.
  • Secure transactions protected by SSL encryption technology.

Platinum Reels Casino has some areas for improvement. The withdrawal times can be slow, especially for bank transfers, which take 3-5 days. Also, the casino does not support e-wallets for withdrawals, so players must use wire transfers or Bitcoin. However, using Bitcoin for both deposits and withdrawals might be convenient for fans of cryptocurrency.

Platinum Reels Casino is a good choice for online casino fans. It offers a wide range of games, secure playing conditions, and quick customer support. There are a few small issues like limited ways to withdraw money and slightly longer processing times, but the casino still offers a fun and safe gaming experience. Players looking for a solid online casino should check out Platinum Reels Casino.

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