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Palace of Chance Casino Review (2024)

8.8

Excellent

Published on:
Last updated:

About Palace of Chance Casino

  • Bonus
    Generous
    275% unlimited bonus plus 35 spins ($0.1/spin)
  • License
  • Year Established
  • Features
    1. Download Instant Play Crypto Casino Mobile
  • Deposit Methods
    1. Bitcoin MasterCard Neteller Visa

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Online Casino Finder.

Pros / Cons

  • Extensive slot varieties
  • RTG-powered games
  • Proactive customer service
  • Promotions and bonuses
  • Slow withdrawal times
  • Complicated withdrawal process

Bonus Details

logo Palace of Chance Casino

Main Bonus: 275% unlimited bonus plus 35 spins ($0.1/spin)

Terms: To claim the UNLIMITED 275% Bonus and 35 extra spins at Palace of Chance Casino, new players aged 18 and over must make a minimum deposit of $30. There is no maximum cashout limit.

Note: this Bonus is restricted in your country

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First Impressions

I've spent some time exploring the world of online casinos and recently checked out Palace of Chance Casino. This place has been around since 1998, and they've got a lot to offer for someone looking for a good mix of games. They've got a range of bonuses that can really give your gameplay a boost, but like most places, there are some rules to keep in mind when you're taking advantage of these promotions.

Bonuses and Promotions

Bonuses and Promotions

Palace of Chance Casino offers many big bonuses for all its players. Whether you are new or have been playing for a while, there are lots of special deals to make your games more fun. New players get a welcome bonus with extra free spins. There are also unique bonuses for events like the Chinese New Year. If you are a VIP player, you get a big 230% bonus as a reward for your loyalty.

  • 200% + 35 Extra Spins on Welcome Bonus
  • Chinese New Year Promotions with 160%, 560%, and 350% Bonuses
  • 230% Bonus exclusively for VIP players

These promotions are tempting but come with rules that players must follow. For example, a 200% bonus increases the money you start with, but players must pay attention to the wagering requirements that come with it. Also, reload bonuses offer rewards for ongoing play, but regular players need to know exactly how to claim and use them.

The casino has updated its policies to pay out winnings faster after previous concerns about delays. Players should consider whether the potential waiting time for cashing out is worth the large bonuses offered. Palace of Chance Casino provides various bonuses that suit many different players and can make playing online more enjoyable if used wisely.

Games

Games

Palace of Chance Casino offers a wide range of virtual games, especially with its slot collection that includes almost 100 different titles. Some of the popular slot games available are Cleopatra's Gold, Aztec's Millions, and Naughty or Nice. For those who like traditional slot machines, the casino also has several three-reel slots to play.

The casino also has many table games such as different types of roulette (American, European, French, and multiplayer), blackjack, baccarat, sic bo, and craps. They provide poker games too, like Let It Ride and three types of Caribbean Poker, making their selection of table games quite large.

The casino offers video poker games such as Jacks or Better, Deuces Wild, Double Jackpot, and Mystery Bonus Poker. Players can also play many games with multiple hands at once for more fun. Although the casino has a lot of games, some players say it takes too long to get their money when they withdraw it. But for those who care more about game choices and enjoying themselves, Palace of Chance Casino is a good place to play online.

Registration

Registration

Signing up at Palace of Chance Casino is easy. Players just need to give some basic details to start playing online casino games. Here's what you usually need:

  • A valid email address
  • Choice of a username
  • A secure password
  • Personal details (name, date of birth, etc.)
  • Payment method information

Palace of Chance takes care to keep your personal and payment information safe. When you sign up, you might find it easy, but some people have had to wait to get their accounts confirmed. Verifying your identity is vital to stop fraud and is something all online casinos do.

When you sign up, you can start playing games right away without having to wait. New members can quickly deposit money and begin playing after they sign up. However, some players have issues with how long it takes to get their money out, although this is a common problem across many casinos, not just Palace of Chance Casino.

The sign-up process at Palace of Chance Casino is easy to follow and user-friendly. Although you might have to wait a little during the verification, it's important for the casino's safety. After setting up your account, you can start playing the casino games.

Player experience

Player experience

When players walk into Palace of Chance Casino, they find a selection of Virtual Games like slots and table games started in 1998. The games come in many styles to meet different tastes, including hits like Cleopatra's Gold and Aztec's Millions as well as traditional three-reel slots.

The casino has many fun activities, but it can take a long time to get your winnings, sometimes weeks. They are working to fix this issue and make the payments faster. You should know about these possible waits when you're planning to play there.

  • Extensive selection of slots and table games
  • Efforts to improve payment processes
  • Long history with presence since 1998

People have different opinions about their experiences with this online casino, but it seems like the casino has recently started treating players better. Sometimes people have to wait to get their winnings, but other times, they are happy with how the games work and the help they get from customer service. If you're going to play at an online casino, it's important to read all the rules carefully and make sure you understand what the bonuses and promotions really mean before you take them.

The casino uses strong security with 128-bit SSL encryption to protect player data. Although there have been complaints about slow customer service and payouts in the past, the casino is now working to fix these issues. This review focuses on what it's like to play at Palace of Chance and covers both the good points and the problems players may face.

Deposit and withdrawal methods

Deposit and withdrawal methods

At Palace of Chance Casino, players can pick from various options for putting in and taking out money. The casino lets players make deposits using several methods.

  • MasterCard
  • Neteller
  • Visa
  • Bitcoin

The casino takes both US dollars and Bitcoin, letting players choose the way they want to spend or save money. Paying with Bitcoin is a good option because it keeps the player’s identity private and often processes payments quicker than other ways.

Players can withdraw their money using several methods.

  • Bank Wire Transfer
  • Cheque
  • Bitcoin

You can't take money out using card payments, which some players might not like. Also, you can only withdraw up to $2,000 every week. People who want to take out a lot of money at once may find this limit too low.

Withdrawal times differ by method: EWallets usually take 7-10 days, Bank Transfers often need 10-15 days, and Cheques can take 21-28 days. There is also a waiting period of about 10-15 days before the withdrawal process starts. Although these times are longer than some other online casinos, they are crucial to consider for your financial planning. The casino offers a good range of payment options, but faster withdrawal times would enhance the gaming experience.

Security and Fairness

Security and Fairness

When it comes to security and fairness, Palace of Chance Casino takes several measures to ensure a safe gaming environment. Utilizing 128-bit SSL encryption, the casino protects sensitive information from potential cyber threats. This level of data protection is on par with what you would find at financial institutions, making it virtually impossible for unauthorized parties to intercept personal and financial information.

Palace of Chance Casino makes sure its games are fair by having a trusted company called TST check them. TST looks at the software to make sure it picks winners randomly and without favoring anyone. Even though there's no direct link to the TST certification, the TST logo on the casino's site tells players that experts have tested the games for fairness.

In summary, the following key points contribute to the casino’s safety and fairness protocols:

  • Proven Data Security: 128-bit SSL encryption for all transactions and data.
  • Randomness of Games: Certification by TST for fair and unbiased RNG.
  • Responsible Gaming: Although not part of a self-exclusion register, they offer player support for responsible gaming.

In the past, there were problems with how fast players received their money, no options to exclude themselves from playing, and other complaints. But now, new rules that focus on the player have solved these issues. Players should read the rules carefully to make sure they know about all the protections and fair play actions that are now in place.

Software

Software

Palace of Chance Casino uses software from Real Time Gaming (RTG), known for stable and innovative games. RTG offers a wide range of fun slot games and video poker that work well. Players like how smoothly the games run and find them easy to use. The platform has both old and new games, giving every player something to enjoy.

  • Extensive selection of slot games
  • Diverse video poker options
  • User-friendly gaming interface

The gaming experience with RTG software is mostly good, but the games might look older than what other companies offer. Still, the software works well and games run smoothly, which is important for players to keep playing without problems.

RTG software is also flexible, allowing players to download the casino to their computer for a full gaming experience or to play games right away in a web browser for quick access. The RTG platform works well on mobile devices too, so players can enjoy games while on the move. With these options, Palace of Chance meets the needs of players who use different devices and have different playing styles.

The Palace of Chance Casino's software has a few small issues with graphics, but it is still easy to use, offers lots of games, and works well on different devices for online casino players.

Mobile compatability

Mobile compatability

Palace of Chance Casino offers a mobile platform that works well on phones and tablets. Players can easily play games and move around the site on devices with iOS or Android systems. The mobile version is straightforward and runs smoothly to allow gaming anywhere.

  • Instant Play: Easily accessible without downloading an app.
  • Mobile-Optimized Games: A large selection of games is tailored for smaller screens.
  • User-Friendly Interface: Clean design that adapts to different device orientations.

Whether you're waiting in line or taking a break from work, Palace of Chance Casino allows for a seamless gaming session. The graphics and gameplay on mobile are comparable to the desktop version, ensuring players don’t miss out on quality while playing on their mobile devices. However, it's important to note that while most games are available on mobile, the selection is somewhat limited compared to the full desktop library. Also, although you can easily manage your account and transactions, certain administrative functions might be more comfortably handled from the desktop interface.

Even with a few small drawbacks, being able to play games on your phone at Palace of Chance Casino is really convenient. The casino makes sure that people playing on their phones have just as good an experience as those on computers. As more and more players prefer to play on their phones, the casino's effort to make their games work well on mobile is a big advantage.

Customer support

Customer support

Palace of Chance Casino provides several ways for players to get help when they have problems. This makes it easier for players to enjoy their experience on the site.

  • Live Chat: For immediate assistance, the live chat feature is accessible through their website or software.
  • Email Support: Players can expect email queries to be addressed within 24 hours.
  • Phone Support: A toll-free US number is provided for those who prefer to speak directly to a representative.

The casino offers support through different ways, but players have mixed reviews about it. Some say the help is quick and useful, but others have to wait longer, especially when they ask about getting their money out.

Palace of Chance Casino does a good job at quickly fixing problems through their chat service. They are clearly trying to get better at helping players, answering questions, and explaining rules. But when it's really busy or the problem is complicated, you might not get a fast answer.

Palace of Chance Casino tries to answer and help their players quickly, even though they sometimes take a while to respond. They seem to care about their players and have the basics of good customer service, but there's still a chance to get better.

Licenses

Licenses

The Palace of Chance Casino has a business license from Costa Rica, a place where online casinos often register because the rules aren't very strict. They use this license to run different kinds of gambling games.

  • Established in 1998, Palace of Chance has a long-standing presence in the market.
  • The licensing situation means that the casino must self-regulate to maintain trust with players.
  • Part of the Virtual Casino Group, Palace of Chance has a network of affiliated casinos.

The Costa Rican gambling license isn't as famous as the ones from Malta or the UK, but it still means a casino has to follow certain rules. Palace of Chance, a casino with this license, has worked to fix its slow payment issues by making changes that benefit players. Because of these improvements, players are getting their money faster, and the casino was taken off a well-known blacklist.

People should know that Costa Rica doesn't watch over its casinos as closely as other places do, so player protection might be weaker there. Even so, Palace of Chance has the right license to work legally and has recently been trying to make playing there better. But players should still be careful and check things out for themselves before playing at any casino in Costa Rica.

Conclusion

Conclusion

Palace of Chance Casino, around since 1998, offers slots and table games that many players enjoy. Despite its long history in the competitive world of online casinos, it has developed policies that favor its users. However, some players are still cautious about playing here because there have been problems with delayed payments in the past, even though the situation has gotten better recently.

  • Large selection of RTG games
  • Offers both instant play and downloadable options
  • Improved payout processes

The Virtual Casino Group runs Palace of Chance, keeping it going with popular games from Real Time Gaming and good customer support. They used to have problems with slow payments, but they've worked to fix any issues and improved their payment policies. This has helped them gain the trust of their players, who can now choose from nearly 100 slot games, many table games, and video poker.

Withdrawal times at Palace of Chance are a downside, as other online casinos often pay out faster. It's also crucial to know the withdrawal rules, which can be detailed and can impact your experience.

Palace of Chance Casino is working harder to make customers happy with its game offerings and customer service. The casino still has its Costa Rican license and is a good choice to think about, especially for fans of RTG software and a traditional casino feel. If the casino keeps taking good care of its players and listens to their feedback, it could have a bright future.

Player Reviews (2)

  • The payment process is very slow, which is a big problem. Waiting so long to get your money is not okay in today's fast world. I had a frustrating experiance, and it's hard to recomend them until they fix this isue.

  • Using my phone to play games is now very simple because of the mobile version. I don't need to download an app, which makes it very convenient. I just open my browser and start playing without any trouble. The games work well on small screens, and the website is easy to navigate. I like the clean design that adjusts whether I hold my phone in landscape or portrait mode. Even though there are fewer games than on a desktop, there are still many options to keep me entertained. Managing my account and making transactions is easy and fast. Some tasks are simpler on a desktop, but that doesn't bother me much. Overall, the smooth experience makes playing anywhere very enjoyable.

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