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Mr.Play Casino Review (2024)

9.4

Excellent

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Last updated:

About Mr.Play Casino

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Pros / Cons

  • Extensive game library
  • Multiple language support
  • Variety of deposit methods
  • Live dealer games available
  • Mobile-friendly platform
  • Regulated by reputable authorities
  • Slow customer service
  • Withdrawal limit per month

Bonus Details

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Main Bonus: 100% match up to £50 + 20 bonus spins on Starburst, on first deposit.

Terms: New UK players aged 18+ only. Minimum deposit £10 for 1st bonus, £20 for 2nd and 3rd bonuses.

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First Impressions

If you're thinking of playing at an online casino, Mr.Play Casino is one to consider. It has a good mix of games and stands out for its key features which have made it popular. This review will cover everything from the bonuses and deals you can get, to the variety of games, how to sign up, and the kind of help you can expect from their customer service. It's meant to give everyone, whether you've just started playing online or you're already a keen player, a clear idea of what Mr.Play Casino is like.

Bonuses and Promotions

Bonuses and Promotions

Mr.Play Casino offers new players a welcome bonus when they sign up. This bonus matches the amount they deposit for the first time up to a certain limit and also gives them extra free spins. This welcome deal helps new players try out different games without spending a lot of money right away. The casino also has other deals and promotions to attract players.

  • Mr.Play Casino: 100% up to €200 + 100 Bonus Spins
  • Mr.Play Casino: 100% up to €200
  • Mr.Play Casino: 100% up to 1600 CAD (Welcome Package)
  • Mr.Play Casino: 100 Bonus Spins
  • Mr.Play Casino: 100% up to 2000 NOK + 100 Bonus Spins

After the initial signup rewards, Mr.Play Casino continues to offer daily deals to its players. These regular rewards keep players interested by giving them something to look forward to every day they play. Even though these bonuses can vary in value and come with specific rules, they provide benefits to players who play often.

Mr.Play Casino has a monthly cash-out limit of 7,000 in euros, dollars, or pounds, which might be a problem for big spenders. Some customers have also complained about slow responses from the help desk, which could slow down getting bonuses. Still, the casino offers a good variety of bonuses often, which makes the online gaming experience better overall.

Games

Games

Mr.Play Casino offers a wide range of games to suit many tastes. It has popular slot machine games like Starburst and Moon Princess, and classic games such as solo Blackjack and Roulette. There are also a few video poker games, including Jacks or Better. In addition, the casino has simple scratch card games that are good for quick play.

  • Video Slots: A vast collection from top providers like NetEnt and Microgaming.
  • Table Games: Roulette and Blackjack variations for traditionalists.
  • Video Poker and Scratch Cards: For those looking for something different.

The Live Casino section has games like Live Blackjack and Live Baccarat that you can play at any time. This part of the site feels like being in a real casino and lets you play games with a real dealer online. While many people come for the video slots and live games, some users might think there aren't enough different game makers when comparing to other websites with casino games.

Mr.Play Casino offers a good selection of games to its players. Adding more game providers could make its game collection even better. The casino clearly aims to ensure a great online gaming experience through the quality and variety of games available.

Registration

Registration

Signing up at Mr.Play Casino is easy and quick, which new players will like. Just give your name, address, and email, then pick a username and a strong password. The sign-up is so quick that within a few minutes, you can join and start looking at what the website has to offer.

Here's what you'll need to have at hand for a hassle-free sign-up:

  • Personal Information (Name, Date of Birth)
  • Contact Information (Email, Address, Phone Number)
  • Account Information (Username, Password)

Sometimes the verification can be slow, as some users have had to wait longer. To avoid problems when verifying your account, make sure you give correct information. You might also need to give more documents to confirm who you are after you sign up. This is a normal step that helps keep things safe and follows the rules.

Mr.Play Casino's website is easy for everyone to sign up for, even if they're new to online gambling. When you join, the site is simple without too much information all at once. You should know about the rules for taking out your winnings and how long you have to wait, which is important if you bet a lot of money or want your money quickly. The sign-up process is straightforward and follows the usual security steps that most casinos use.

Player experience

Player experience

People enjoy playing at Mr.Play Casino because it has lots of different games and is easy to use. The casino started in 2017 and is run by Aspire Global International Ltd. It lets players deposit money in many ways, including with PayPal, MasterCard, and Neteller. There are lots of games to play at the casino, like the popular Starburst Slot and games with live dealers, such as Blackjack, where you can play against real people.

  • Affiliate Program: Mr.PlayPartners
  • Languages: English, Finnish, German, Norwegian
  • Self-Exclusion Register Participation: Gamstop for responsible play

The ability to play games right away and on mobile devices makes them more fun, but there is a problem with slow customer service responses. This can be frustrating for players who need help quickly. The casino tries to fix this by providing help in many ways, including live chat, email, and phone calls.

Mr.Play Casino is safe because it uses strong codes to protect people's private and bank details. It also has a system checked by iTech Labs that makes sure the games are fair. However, it can take several days to get your money out, and there's a limit to how much you can take out every month, which might not be great for people who bet a lot of money. Still, Mr.Play Casino is an attractive place for both casual and serious gamers, with lots of popular games and an easy-to-use website.

Deposit and withdrawal methods

Deposit and withdrawal methods

Mr.Play Casino caters to players with a variety of deposit methods that ensure flexibility and convenience. The options available include, but are not limited to, Bank Wire Transfer, MasterCard, Neteller, and Paysafe Card. E-wallet services such as Skrill, PayPal, and Trustly are also accepted, along with Visa and Entropay for card users. Players can make deposits easily, allowing them to start playing their favorite games without delay.

  • Bank Wire Transfer
  • MasterCard
  • Neteller
  • Paysafe Card
  • Visa
  • Entropay
  • Skrill
  • PayPal
  • Trustly

You can take out your winnings using the same ways you put money in, like Visa, MasterCard, Bank Wire Transfer, Skrill, and PayPal. It usually takes up to a day for eWallets to process a withdrawal, but using a card or a bank transfer can take 3 to 7 days. There's a monthly limit on withdrawals set at 7,000 in euros, dollars, or pounds, which might affect players who bet big.

Mr.Play Casino makes it easy to buy in and cash out, but some users find the up to four-day wait for withdrawals a bit long. This wait time is for safety checks and is normal in online gaming. Despite this delay, the casino offers a variety of payment methods that work well for most people, making the overall process of getting and using money straightforward.

Security and Fairness

Security and Fairness

When it comes to security and fairness at Mr.Play Casino, players can rest assured that high standards are met. The online casino utilizes the latest 128-bit SSL encryption technology to protect player data and financial transactions, securing sensitive information from potential threats. Additionally, a random number generator (RNG) is employed to guarantee the randomness and fairness of games, which is independently tested and verified by iTech Labs, a respected industry auditor.

  • Utilizes 128-bit SSL encryption technology for security
  • Employs independently tested RNG to ensure fair game outcomes
  • Licensed and regulated by Malta Gaming Authority and UK Gambling Commission

Mr.Play Casino is approved by the Malta Gaming Authority and the UK Gambling Commission to offer games online. These organizations make sure online casinos follow strict rules, giving players confidence that the casino is run fairly and safely.

Mr.Play Casino works hard to keep its games fair and secure, but a few players might face problems sometimes. If there's an issue, you can talk to customer service, although some people have said it can take a while to get an answer. Even so, this doesn't happen often. The casino really focuses on making sure things are safe and fair, showing they want to be a reliable place for online gambling.

Software

Software

Mr.Play Casino offers a wide variety of games from well-known companies like Playtech, NetEnt, and Evolution Gaming. These providers are famous for their good-quality games that run smoothly, which is important for online casinos. The casino has a lot of different games to satisfy different tastes.

The casino has many slot machines, card games, and live games because it uses good software. Even though it does not have games from every maker, which might disappoint some players, it still offers a lot of exciting games because it includes games from well-known companies in the casino world.

  • Playtech provides iconic slot titles and a premium live dealer experience.
  • NetEnt's games are known for their creative themes and innovative play features.
  • Evolution Gaming offers the closest to real-life casino action with its live dealer games.

Mr.Play Casino offers a range of games that both new and regular players will enjoy. It might be even better if they had more game providers to give players more options. Right now, they have a mix of games that is not too big and not too small, and it has many popular games. This makes Mr.Play Casino a strong choice for online gambling.

Mobile compatability

Mobile compatability

People like to play online casino games on their phones, and Mr.Play Casino has made sure their site works well on mobile devices. Players can easily play games on their phones or tablets just as they would on a computer, with most of the same features available no matter what device they use.

Here's a quick rundown of mobile-related advantages at Mr.Play Casino:

  • Games are compatible across Android and iOS devices.
  • A diverse selection of slots and table games are accessible on the go.
  • No need to download a separate app – play directly from your mobile browser.

Being able to play games right away without having to download an app is great, especially for people who have little storage on their devices or don't want to add more apps. Most people can play these games because they work with the main operating systems. However, some players find that games load slowly on some mobile devices, which can ruin the fun.

Mr.Play Casino has a good mobile platform that works well for on-the-go gaming. It has lots of games and is easy to use. Although some phones or tablets might have small issues with the app, they aren't big enough to ruin the fun and convenience of playing casino games on your mobile device.

Customer support

Customer support

Players should know that Mr.Play Casino provides various ways to get help when they need it.

  • Live chat support available 7 days a week from 06:00 GMT to 23:00 GMT
  • Support email: [email protected]
  • Telephone contact (for urgent inquiries)

Players say that Mr.Play Casino does well in some customer service areas but could do better in others. They like being able to use live chat to quickly fix issues while the service is open. They also have different ways to get help, like email, live chat, and phone, which lets them choose what they prefer.

Some players say they have to wait a long time to get answers to their emails, sometimes days or even weeks, which can be annoying. Yet, when the support team gets to their issues, they often fix them well, which shows they are paying attention.

If you're thinking about using Mr.Play Casino, you should know that sometimes it takes a while for their customer service to get back to you. Good customer support is important for a good experience at online casinos. Mr.Play Casino seems to be working on getting better at this, which is good news for players who want help they can count on. Even though they do a good job when they're open, it would be even better for players if Mr.Play Casino could answer emails and phone calls faster.

Licenses

Licenses

Mr.Play Casino is officially approved by both the Malta Gaming Authority and the UK Gambling Commission, two important groups that monitor online casinos. This means players can trust that the casino is legal and follows strict guidelines to protect players and run games fairly.

  • The MGA license signifies compliance with high standards of fairness and consumer protection.
  • The UKGC endorsement is known for its stringent regulations, particularly around responsible gambling and protection of UK players.

Mr.Play Casino has licenses from trusted agencies showing it's a responsible and fair place to play games. But, not everyone can play there; people from the U.S., France, and Belgium can't use the casino because of their countries' laws. Yet, in places where it's allowed, the casino's licenses are a good sign that it follows the rules and treats players well.

Mr.Play Casino started in 2017 and has become known for following rules and being safe. Although not everyone can play due to certain rules, the fact that it has licenses from both the Malta Gaming Authority and the UK Gambling Commission means it's a secure place to play online games. This licensing ensures that everything on the site is properly checked and controlled, so players can feel safe and trust the site while they play.

Conclusion

Conclusion

Mr.Play Casino is known for being an all-in-one online casino that offers many types of games to suit different players’ tastes. Some key benefits to think about are:

  • A vast array of games from renowned providers.
  • Multilingual support catering to an international audience.
  • A dual focus on both casino games and sports betting.

Mr.Play Casino offers a lot of games, with its big collection being a major attraction. Players get to play high-quality games from famous companies like NetEnt and Microgaming. The casino also helps players from different countries by offering support in many languages, including English, Finnish, German, and Norwegian.

Casino games and sports betting combined on one site offers a handy place for all kinds of gamblers.

Players have complained about the customer service, saying it's slow and sometimes doesn't solve their problems. People thinking about playing the game should keep in mind that it's important to get help quickly for account troubles or questions about the game.

Despite these issues, Mr.Play Casino is licensed by the Malta Gaming Authority and the UK Gambling Commission, showing that it follows strict rules and is trustworthy.

Mr.Play Casino has a lot of different games to play and offers help in many languages which many people like. Even though it can be hard to get help from their support team sometimes, the casino takes steps to keep players safe and follows strict rules, giving players confidence that it is a safe and reliable place to play online.

Player Reviews (1)

  • I signed up quickly, taking less than five minutes, but the verification took almost 48 hours, which felt really long. I wanted to start playing games and hopefully win, so the wait was annoying. I checked all my information was right, but it still took a long time. It's good to see they care about security, but the delay was too much. Once my account was ready, exploring the site was easy and not confusing. If they could make the verification process faster, it would be perfect.

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