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Mail Casino Review (2024)

6.8

Average

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Last updated:

About Mail Casino

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Online Casino Finder.

Pros / Cons

  • Diverse software providers
  • Live casino availability
  • Mobile-friendly platform
  • Secure SSL encryption
  • Limited NetEnt titles
  • Confusing bonus wager

Bonus Details

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Main Bonus: £5 bonus + 100% match up to £/€/$200 + 20 extra spins on Starburst

Terms: This bonus is available to new players aged 18 and over. To claim the Welcome Bonus offer, you must make a first deposit of at least £/€/$10, which will be matched 100% up to a maximum of £/€/$200.

Note: this Bonus is restricted in your country

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First Impressions

Mail Casino is an online platform offering a range of games and services for those looking to enjoy the thrills of a casino from the comfort of their home. With a range of slots, table games, and live dealer options, it provides an experience catered to diverse gamer preferences. The casino also offers various promotions and bonuses, aiming to enhance the player's experience. As with any online casino, it's important to consider aspects like game selection, security, and customer support. Here's a detailed look at what Mail Casino has to offer.

Bonuses and Promotions

Mail Casino has many special deals for both new and regular players. If you’re new, you get a free £5 when you sign up and your first deposit will be doubled up to £200. Plus, you also get 20 extra spins on the Starburst game, which is great if you like playing slot games. They offer different kinds of bonuses, too.

  • £/€/$5 Free on registration
  • 20 Extra Spins on Starburst Slot
  • £5 Free + 100% Welcome Bonus up to £/€/$200
  • Extra Spins on Sign-Up and First Deposit on selected games
  • 100% up to £/$/€200 on first deposit

Though tempting, be aware of the hidden rules that come with bonuses. Players often struggle to keep track of how much more they need to bet to be able to take out their winnings. Sometimes, it's not clear how much more is needed, which can lead to confusion.

Mail Casino still offers good bonuses despite some problems. These deals can really help, especially if players use them smartly. They can give you more time to play and make your time at the casino better. The casino often updates their offers, which keeps players interested. To benefit the most from these deals, players should read the rules and requirements that come with each one.

Games

Mail Casino provides a wide range of video slots and games from top creators like NetEnt, Microgaming, and Big Time Gaming. Players can find favorites such as Starburst Slot, Ted Slot, and Jurassic World Slot among the options, which feature a blend of traditional games and the latest releases.

  • Video slots from top-tier game providers
  • Classic and new table games including Roulette Master, French Roulette, and Blackjack Pro
  • Assortment of video poker and scratchcard games

The collection is large, but it's missing some games from popular makers like NetEnt and Quickspin, which might disappoint some people who want every game they like. But the casino has lots of table games like roulette, blackjack, and video poker, which are available with different betting options to fit what everyone wants to spend.

Mail Casino's live casino section features real dealers and is open 24/7 with games like Live VIP Blackjack and Live Dolphin's Roulette. Although they have a good variety of games, they could add more from different game providers. The site mainly offers slots and live dealer games. Some players might want more different types of games and might think the choices are too few. But the games they do have are diverse enough to keep players interested and having fun when playing online.

Registration

To join Mail Casino, simply fill out the registration form found on any page of their website. This quick process only takes a few steps.

  • Click the 'Join Now' button on the homepage.
  • Fill in your personal details such as name, address, and date of birth.
  • Create a username and password.
  • Provide a valid email address and contact number.
  • Confirm your age and agree to the terms and conditions.

After you fill out the form, the website will send you an email to make sure your email address works. Sometimes, they might ask for more proof to check your age because the online casino wants to make sure they only let adults play.

The process usually goes smoothly, but sometimes you might have to wait during the document check. This can be frustrating if you want to start playing right away, but it’s an important step to make sure everything is safe and follows the gambling laws.

After verifying their accounts, players can go to the cashier section to choose from different ways to deposit money. They can add funds to their account and then start playing various games at Mail Casino. The easy sign-up process and few requirements make the casino appealing to both newcomers and experienced gamers.

Player experience

At Mail Casino, it's easy and enjoyable for players to start playing, but there are some areas that could be better. The casino offers a good variety of games, including video slots and table games, and it's easy to get around the site. Games from well-known companies like NetEnt and Microgaming are available, but the selection could be bigger and offer more from these popular game makers.

The platform is easy to use, with a user-friendly interface that makes it simple to move between games. The website runs well, with games loading quickly, which improves the gaming experience. However, some users have mentioned that the sidebar design can be problematic when they are playing slots, and the chat feature can be distracting. It would also be helpful if the balance sheet gave clearer information to help users keep track of their betting.

Mail Casino works well on phones, letting you play most of its slots and games easily on Blackberry, iPhone, Android, and Windows devices. But even though you can play games on your phone without trouble, the website could be better because sometimes it logs you out by accident when you're trying to put money in your account. Overall, Mail Casino gives you a good gaming time, but sometimes the website might be a little annoying, which happens with other online casinos too.

Deposit and withdrawal methods

Mail Casino lets players easily add or take out money, offering many choices. You can deposit using familiar methods such as Maestro, MasterCard, Neteller, Visa, and various e-wallets or bank transfers.

  • Maestro
  • MasterCard
  • Neteller
  • Paysafe Card
  • Visa
  • Trustly
  • Skrill
  • WebMoney

The casino offers easy ways to take out money, such as Bank Wire Transfer, Visa, and Skrill, so players can quickly get their cash. However, people should know the casino limits withdrawals to EUR 3,000 a week and EUR 6,000 a month, which might be too low for those who win a lot or bet big.

You can get your money fastest with eWallets, usually within a day. Bank transfers take the longest, anywhere from 4 to 10 days. If you use a card, expect to wait 3 to 7 days. Additionally, there’s a standard waiting time of 72 hours for all withdrawals. These wait times are typical for online casinos, but the waiting period might make it a bit slower to get your money. The website doesn’t offer cheque withdrawals.

Mail Casino offers various payment options that cater to different players, but some might find the limits on how much you can take out and the time you have to wait as negatives. Despite that, the available payment methods meet the usual standards for online casinos.

Security and Fairness

Mail Casino ensures player safety by securely protecting personal and financial details with SSL encryption. This important security measure stops unauthorized people from accessing sensitive data. It's a common step online casinos take to make players feel safe.

Mail Casino uses a carefully checked system that picks numbers at random to make sure games are fair. This system confirms that the results of games are by chance, which keeps the games honest. When players play slot machines or card games, they can be confident that each play is fair and follows the strict rules of both the Malta Gaming Authority and the UK Gambling Commission.

  • SSL Encryption for Data Protection
  • Independently Tested RNG
  • Regulated by Reputable Authorities

Mail Casino seems to do a good job at keeping things safe and fair, but there's always room to do better. The casino could be more open about how they protect their site and make sure their games are fair by sharing this information on their website. No online system is completely safe from attack, but Mail Casino works hard to protect their players and make sure the games are fair, which is really important for a trustworthy online casino.

Software

Mail Casino offers games from well-known companies, including Games Global (previously Microgaming), NetEnt, NextGen Gaming, Blueprint Gaming, and Big Time Gaming. These firms help ensure that the casino provides many fun and high-quality games.

  • Games Global offers a broad range of innovative slots and progressive jackpots.
  • NetEnt is known for its visually stunning and imaginative slot games.
  • NextGen Gaming brings a blend of classic and unique themes to the table.
  • Blueprint Gaming adds a touch of creativity with their bonus-rich titles.
  • Big Time Gaming is the pioneer of the Megaways system, offering thousands of ways to win.

Mail Casino could add more popular games from NetEnt and Quickspin that players look for. The website is easy to use, and games run smoothly with few technical problems, making it a dependable place to play. Although it would benefit from more diverse game options, the casino's current software provides a strong base and helps it compete in the market for online casinos.

Even if some game providers don't offer a lot of different games, their games work really well on mobile phones. You can play the games easily on different devices without any problems. The games look great and run smoothly because they use the latest technology. Mail Casino offers a variety of games that match different players' likes and ways of playing because the game makers add their unique touch and new ideas to the games. Mail Casino plans to keep getting better and adding more software partners to their site.

Mobile compatability

Mail Casino works well on many mobile devices, so you can play games on your phone or tablet. You can get to the casino on Blackberry, iPhone, Android, and Windows devices. This means many people can play games without needing a special app. The way the games work might change based on your device and the web browser you use.

  • Games load directly through a mobile browser
  • No app download required, saving storage space on devices
  • Optimized for touchscreen functionality and mobile interfaces

Mobile users can find many games to play, including slots and table games that work well when you're not at home. Although the game choice isn't as big as what you get on a computer, the favorites are usually there. This keeps playing games on your phone fun and convenient.

The mobile casino site of Mail Casino is easy to use and navigate, which makes playing games straightforward. Sometimes, players may get logged out unexpectedly, which can be slightly annoying. Despite this, the mobile platform offers a good gaming experience, but making some changes could enhance it even further.

Customer support

Players at Mail Casino can get help through several different support options.

  • Live Chat: Available for quick queries
  • Support Mail Email: For detailed inquiries that can wait for a response
  • Contact Form on site: An alternative to email

You can get instant help by using the live chat from 7 am to 11 pm. This helps players in different parts of the world, but the service isn't open all day and night, which might not be great for those who play or need help at other times.

Mail Casino's support team provides helpful and professional help via email. The team members are friendly and work hard to fix problems. Although there's no phone support, which some people might miss, the thorough email help makes up for it.

Mail Casino keeps your conversations with customer support safe using strong SSL encryption, so no one else can see them. Even though they can always make their service better, it's clear that the support team is doing a good job. They are dependable and easy to talk to, providing good help to everyone who plays their games.

Licenses

Mail Casino is reliable because it has got licenses from the Malta Gaming Authority and the UK Gambling Commission, which are two top authorities for online gambling. This means Mail Casino follows strict rules for fairness and obeying the law, making it a trustworthy place for players to gamble.

  • Malta Gaming Authority License ensures adherence to gaming regulations.
  • UK Gambling Commission License offers additional layers of player protection.

These licenses are very important. The Malta Gaming Authority strictly controls how casinos work to make sure they protect customers, stop money laundering, and encourage safe gambling. The UK Gambling Commission also has tough rules to make sure that casinos put the safety and security of players first. People who want to play games at Mail Casino can feel relieved because these two regulators are making sure that the casino looks after their interests.

Players from some countries, including the United States and various European countries, can't play on Mail Casino because of legal restrictions. This shows that the casino follows international gambling laws, which might make players from allowed countries trust it more. Following these rules is important for online casinos to keep players' trust and provide a safe, fair place to play.

Conclusion

Mail Casino is a standout among online casinos because it offers many games from top game creators, accepts different ways to deposit money, and holds trusted licenses. Players should know that they can take out up to EUR 3,000 weekly and EUR 6,000 monthly. However, people who like playing games from NetEnt and Quickspin might be disappointed since some of those games aren't available.

Mail Casino works quickly and does not crash, making it good for playing games. You can also play games on different mobile devices. The site could look better and be easier to use, but this does not affect how it works. The pop-up sidebar that appears when you start a game could be designed better. A less distracting way to show that help from customer service is available would be better than the flashing chat icon they use now.

Mail Casino could get better, but it's already a good choice for players who want lots of games and a safe place to play online. To sum up what I noticed: the customer support is dependable, the website is mostly easy to use, and the gaming is secure. If you're looking for many games and safety, it's worth checking out.

Player Reviews (1)

  • I care a lot about fairness when playing games online, so it's good to know when a casino uses a tested random number generator (RNG). But I think they should share more about these tests and results. Being open helps build trust, and just saying games are fair isn't enough. I remember one casino showed their RNG certification, and it made me feel safer playing there. Not having this information easily available can cause doubt, and trust is important in this industry. If I'm betting, I want proof, not just nice words. They could improve by being more honest about how they keep games fair.

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