Big5casino Review (2024)

Big5casino provides an excellent online casino experience with many features to keep players entertained. Started in 2018, it welcomes both new and returning players with a large variety of games and attractive bonuses. Whether you like video slots, table games, or live dealer options, there is something for everyone. The website is user-friendly, making it easy for both beginners and experienced players to use. Let's explore what Big5casino has available.

Big5casino offers various bonuses and promotions for players. One key offer is the Welcome Bonus, where new players get a 100% match up to €500 and 500 free spins. This offer is attractive for new users who want to start playing online casino games.

Besides the welcome bonus, there are regular promotions and extra bonuses for returning players. These include daily and weekly bonuses that add more value to deposits and gameplay. The VIP program offers benefits like special bonuses, dedicated support, and faster withdrawals. Players like the frequent bonuses and special promotions, which make the gaming experience better. Here's a summary of the types of bonuses available:

• Welcome Bonus: 100% match up to €500 + 500 extra spins
• Daily and Weekly Bonuses: Regular promotions for existing players
• VIP Program: Exclusive bonuses, dedicated support, faster withdrawals

There are some drawbacks to note. Some users have experienced problems with bonus terms, finding that their real money sometimes changes to bonus money by mistake. Even though the customer support team responds quickly, fixing these issues can take a while. Still, many players think the bonuses are fair and enjoy the different promotions. Overall, Big5casino does a good job of keeping players interested with its bonus offers.

Big5casino has many games for different types of players. If you like online slot games, you will find popular ones like Gonzo's Quest, Starburst, and Sakura Fortune. These games come from well-known developers such as NetEnt, Microgaming, and Quickspin, so they are high quality and diverse. You can easily find and play your favorite games using the site's categories or search tool.

Big5casino has a good variety of table games along with video slots. You can find different versions of blackjack, roulette, and baccarat. Examples are Blackjack Gold and French Roulette. The casino also features video poker games like Jacks or Better and Aces and Eights. The table game selection is good, though some other casinos may have more options.

Big5casino has a live casino section with games from Extreme Live Gaming and NetEnt for those who like a more engaging experience. These live dealer games are available 24/7 and let players interact with friendly dealers. The selection of live games could be larger, but the experience remains fun and enjoyable. Overall, Big5casino provides a wide range of games that cater to different tastes, even if there are some minor limitations in specific areas.

Signing up at Big5casino is easy. The registration is quick, so you can start playing your games fast. Here’s how to do it:

• Visit the Big5casino website
• Click on the "Sign Up" button
• Fill in your personal details such as name, email, and address
• Create a username and password
• Confirm your account via the verification email sent

The process is quick and only takes a few minutes. Once approved, you can make your first deposit and get welcome bonuses right away. The sign-up is easy, but remember that some countries are not allowed. Players from Algeria, Costa Rica, France, Gibraltar, Hong Kong, Isle of Man, Panama, Serbia, Turkey, the United Kingdom, and the United States are restricted. Always check the list before you continue.

Registering at Big5casino is generally a good experience, although there are small issues to watch out for. Make sure you enter your details carefully to avoid any errors that could slow down the verification process. The website is easy to navigate, even for beginners. After registering, you can play a variety of slot games, table games, and live dealer games. The site is available in multiple languages like English, Finnish, German, and Norwegian, making it accessible to players from different countries. Overall, the registration process at Big5casino is smooth and sets up a pleasing gaming experience.

Players have generally had a good time with Big5casino, though some things could be better. The variety of games is a big plus. Users can play popular slots like Gonzo’s Quest and Starburst, as well as many table games including Blackjack Gold, French Roulette, and Baccarat. The casino also has a wide range of live dealer games from Extreme Live Gaming and NetEnt, giving players an engaging online gaming experience.

The easy-to-use website is a key feature. Finding games is simple thanks to sorting options. The sign-up process is straightforward, and many players appreciate the quick and smooth deposit methods. However, opinions on the withdrawal process vary. While many people like the fast eWallet withdrawals, which take about 24 hours, some have reported delays, especially with bank transfers that can take up to 7 days.

Big5casino's customer support is usually well-liked. The live chat service runs from 08:00 to 24:00 (CET) and answers quickly. VIP members also have access to phone support or a callback service. While most feedback is positive, some users reported delays in fixing problems, like when real money was mistakenly turned into bonus money. Although support usually acknowledged these issues, solving them sometimes took longer than expected.

Big5casino is liked for its wide variety of games, easy-to-use website, and strong customer support, though it has some minor issues with slow withdrawals and response times from support.

Big5casino provides various ways to deposit and withdraw money, making it easy for players to handle their funds. Players can deposit using methods like Sofort, Visa, MasterCard, Skrill, Neteller, Paysafe Card, Trustly, and several others. Here are some popular deposit options:

• Sofort
• Visa
• MasterCard
• Skrill
• Neteller
• Paysafe Card
• Trustly
• Bank Wire Transfer
• Euteller
• AstroPay Card
• MuchBetter

For withdrawing money from the casino, you can use Neteller, Skrill, Bank Wire Transfer, and Trustly. Withdrawals with eWallets are usually processed within 24 hours, while bank transfers can take 3-7 days. Also, the maximum amount you can withdraw each month is EUR 5,000, which might not be enough for big spenders.

You can't withdraw using cheques or card payments, which some users might not like. Also, it can take up to 48 hours for withdrawals to process, causing a bit of a delay. Despite these small issues, Big5casino offers many payment methods, making it easy for most players to handle transactions. The casino also uses strong security measures like encryption and firewalls to keep financial transactions safe.

Big5casino is dedicated to keeping things secure and fair for its users. The casino uses various methods to safeguard player information and ensure games are fair.

• Encryption Technology: The use of strong encryption and firewall services helps secure personal and financial information against unauthorized access.
• Random Number Generator (RNG): Their games operate on a tested and verified RNG, which ensures that outcomes are genuinely random and fair.
• Licensing: Licensed and regulated by the Malta Gaming Authority, providing an additional layer of oversight and regulation to ensure compliance with fair gaming practices.

Big5casino makes sure players know about their security measures. It follows strict rules to prove it's a reliable place to play. Encryption technology keeps your data safe, and the RNG makes sure all games are fair.

Big5casino does not offer a self-exclusion option, which might be a drawback for players who need this feature. However, the casino has other trustworthy and customer-centered security measures.

To sum up, Big5casino takes security and fairness seriously by protecting player information and ensuring games are fair. They use strong encryption and Random Number Generator technology and are overseen by a trusted authority. Although there is room for improvement in areas like self-exclusion, the casino's dedication to these issues is praiseworthy.

Big5casino has many software providers to suit different gaming tastes. The platform features a great selection of software developers, with some well-known names including:

• NetEnt
• iSoftBet
• Quickspin
• Betsoft
• Pragmatic Play

These companies offer excellent online casino games that work well. The games load fast and respond quickly, whether you are using a computer or a mobile device.

Big5casino offers games from different software providers, giving players a wide choice of games. This includes video slots, table games, and live dealer games. By including games from companies like Red Tiger Gaming and Thunderkick, Big5casino ensures that players have access to exciting and visually appealing games.

With many providers, it can be hard to browse the game library. But the website has good filters and a search tool to make it easy for players to find their favorite games.

Big5casino's software is impressive. It has a wide range of games that are high-quality and reliable. This makes playing there enjoyable. The games come from well-known providers, which builds trust and adds excitement. However, players may need some time to find their favorite games due to the large selection.

Big5casino works well on both smartphones and tablets. Players can use the casino directly through a mobile browser without needing extra apps. The website adjusts smoothly, offering the same ease of use as on a desktop.

Key features of Big5casino's mobile compatibility include:

• Instant Play: Players can enjoy games without downloading additional software
• Wide Game Selection: Access to a broad range of slots and table games
• User-Friendly Navigation: Easy browsing through categories or searching games

Playing on mobile is easy, with a clear game layout and fast loading times. It works well on both iOS and Android devices. Big5casino's mobile version includes important features like deposits, withdrawals, and customer support. The live chat, available from 08:00 to 24:00 (CET), can also be accessed on mobile for quick help.

Some users have mentioned that the game crashes sometimes, but customer support fixes these problems quickly. Even with these small issues, the mobile version of Big5casino is dependable and is a good option for those who like to play games on their phones.

Big5casino works well on mobile devices. It is easy to navigate, offers many games, and has a quick and responsive interface. Some small technical issues are present, but they don't greatly impact the overall experience.

Big5casino provides good customer support to help players quickly and effectively. The main support options are:

• Live Chat: Available daily from 08:00 to 24:00 (CET)
• Email Support: Reachable via [email protected]
• VIP Phone Support: Exclusive for VIP players

These methods cover most issues well, and response times are usually fast. Live chat is the easiest option, with quick and friendly replies during business hours.

Email support is also effective but takes a bit longer than live chat. VIP players have extra phone support, making their experience better. The staff are known for being polite and helpful, which adds to a positive support experience. However, live chat is not available 24/7.

Customer feedback points out some problems. Though the support team is quick, fixing complicated issues like account errors can take time. Some players have faced delays, which can be annoying. But for most basic questions and help, the service is dependable and fast.

Big5casino's support system offers several ways to contact them, making it easy for players to get help. Players can use live chat, email, and VIP phone support for quick assistance. Although there might be some delays, the team is committed to solving issues and keeping players satisfied.

Big5casino is licensed by the Malta Gaming Authority (MGA). The MGA is known for strict rules and careful monitoring. This ensures the casino is dedicated to fair play and secure operations.

Big5casino is licensed and regulated by trusted authorities, ensuring it operates legally and fairly.

• Malta Gaming Authority License: Offers strong regulatory oversight and is recognized globally.
• Established in 2018: Provides a few years of operational history, which can be reassuring for players looking for stability.
• No Self-Exclusion Register Participation: This could be a drawback for players wanting additional safeguards against gambling addiction.

Big5casino has a license from the MGA, which is good, but it does not participate in self-exclusion registers. This could be a downside for players who want extra self-regulation options. However, the casino does use other security methods and ensures fair play with regular audits and a random number generator (RNG).

Big5casino is well-regulated and licensed, mainly by the Malta Gaming Authority, which adds trust. However, it does not offer self-exclusion options, which some players might find important. Still, the casino has strong security measures to ensure a safe and fair gaming experience.

Big5casino gives a good online casino experience. It has many games from well-known providers like NetEnt and Quickspin. You can play these games on both desktop and mobile devices. The casino offers different game types, including video slots, table games, and live dealer games.

• Established Year: 2018
• Languages: English, Finnish, German, Norwegian
• Licenses: Malta Gaming Authority
• Deposit Methods: Sofort, EnterCash, SafetyPay, Visa, MasterCard, Skrill, Neteller, and more
• Withdrawal Methods: Neteller, Skrill, Bank Wire Transfer, AstroPay Card, Trustly, and more
• Withdrawal Limit: EUR 5,000 per month

The casino has some downsides. Some users have experienced slow withdrawal times, especially with bank transfers taking 3-7 days. Additionally, the monthly withdrawal limit of EUR 5,000 may be too low for high-stakes players.

The customer support team at Big5casino has received both good and bad feedback. Some users are happy with the fast and helpful replies, while others have mentioned waiting too long for their problems to be fixed. The team offers live chat, email support, and VIP phone support to meet most players' needs.

Big5casino offers many games, is easy to use, and has good security. Despite a few minor issues, it is still a good choice for online casino fans. The casino's effort to offer a complete gaming experience makes it worth considering.