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21.com Casino Review (2024)

8.2

Very Good

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About 21.com Casino

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Pros / Cons

  • Extensive game catalog
  • Seamless signup process
  • Attractive site design
  • Multiple deposit methods
  • Generous welcome bonuses
  • Helpful customer service
  • Slow withdrawal times
  • Long support waiting

Bonus Details

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Main Bonus: Get 25% match bonus up to $500 on your first deposit.

Terms: To claim the 2nd deposit bonus of 25% up to NZ$500 at 21. com Casino, you must be 18+.

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First Impressions

21.com Casino offers a large selection of games and an easy-to-use website, making it a good choice for both new and experienced online gamblers. This casino is known for caring about its players and provides a mix of bonuses and promotions. It also takes security seriously and uses high-quality software. We will explore these features to understand why 21.com Casino is a top option for a trustworthy and fun online gambling site.

Video Review

Bonuses and Promotions

Bonuses and Promotions

At 21.com Casino, the variety of bonuses and promotions on offer is a pivotal part of the casino's appeal. New players are welcomed with a generous bonus package that spans across the first four deposits. This package includes:

  • 1st Deposit - 100% match up to €100 + 900 Bonus Spins on Vampires vs Wolves Slot
  • 2nd Deposit - 25% match up to €500
  • 3rd Deposit - 50% match up to €300
  • 4th Deposit - 100% match up to €100
These bonuses provide an excellent boost, allowing players to explore the casino's extensive gaming options with a beefed-up bankroll.

Players should make sure they understand the playthrough requirements of bonuses before they take them. The casino regularly changes its promotions, which means players can find new deals every day or during special occasions. Also, the casino makes sure loyal players get rewards often to improve their gaming time.

The casino currently doesn't offer many special deals for big-time players. However, everyday players can enjoy daily bonuses that are updated often, keeping things interesting. 21.com Casino focuses on giving all players, not just the VIPs, frequent rewards that make their money go further.

Games

Games

21.com Casino offers a wide selection of games to suit different tastes, including many games from well-known companies like NetEnt, Microgaming, and Quickspin. There's a big variety of video slot games available, featuring favorites like Starburst, Immortal Romance, and Book of Dead. These slot games are easy to find and grouped by their creators, making it straightforward for new and experienced online casino players to find what they're looking for.

21.com offers classic casino games including various types of blackjack and roulette, like Atlantic City Blackjack and American Roulette. Although there aren't as many table games as slots, the graphics and design are impressive. Players who enjoy video poker have options too, with games like Jacks or Better and Deuces Wild, which also come in versions where you can play multiple hands at once.

21.com Casino's live games, like Live Roulette and Live Blackjack, really make you feel like you're in a real casino, thanks to the professional dealers. However, they should add more tables to cut down on waiting. The casino does have a good selection of games and it's easy to put money in your account. They offer games from many different companies. But they still need to add more live and regular table games to have as many choices as they do with slot games.

Registration

Registration

Signing up at 21.com Casino is a straightforward and efficient process. The registration form is designed with simplicity in mind, requesting only the essential information necessary to create an account. New players can expect to provide their email, create a password, and supply basic personal details like their full name, address, and date of birth. The three-step signup ensures that players can begin enjoying the casino's offerings with minimal delay.

Here are the key points of the registration process:

  • Efficient three-step form
  • Basic personal information required
  • Fast account activation

After filling out the signup sheet, new users must confirm their email to start using their account. This is a normal way to keep everyone safe and make sure the accounts are real.

Although the casino prides itself on a frictionless signup experience, there are instances when the registration might take longer than expected. Reasons can range from technical issues to additional verification checks in compliance with regulation standards. However, these occur rarely, and the customer support team is promptly available to assist when needed. It's also worth noting that players from certain restricted countries won't be able to register, which is a standard practice for online casinos adhering to international laws and regulations. In the context of online gaming, 21.com Casino's registration process sets a positive tone for players looking to explore its wide array of games and features.

Player experience

Player experience

Playing at 21.com Casino is easy and smooth. They have a lot of games from top companies, so everyone can find something fun. The website works in different languages, which means more people can use it. It looks good and is easy to use. If you like playing with real dealers, they have live games, and adding money to your account is quick.

The casino boasts a range of appealing features:

  • Extensive Game Catalog: A plethora of games from top-tier providers ensures gaming diversity.
  • Live Casino: Real-time gaming adds an exhilarating dimension to classic table games.
  • Multiple Language Support: Ensuring a personalized experience for players from different countries.

Even though there are good things about this service, we can't ignore that it needs to get better in some areas. Sometimes it takes too long to get help from customer service, which means people might have to wait longer than they want to. This delay can also affect how quickly people can get their money out, which is annoying for those who want their winnings fast. Plus, the steps to make sure withdrawals are safe can take a lot of effort and time.

21.com Casino is fun to play at with a big selection of games and easy-to-use website. It has a live casino feature and you can put money in your account quickly which makes it better to play. But, the casino needs to answer customer help questions faster and make it easier to take out winnings. If they fix these small issues, it would really make the player's time there much better, because there are a lot of other online casinos they have to compete with.

Deposit and withdrawal methods

Deposit and withdrawal methods

21.com Casino offers many ways for players to put in and take out money. You can make deposits with Bank Wire Transfer, MasterCard, Neteller, and Visa, among others. Trustly, Skrill, and Zimpler also make it easy to manage your money. Here's what you can use:

  • Bank Wire Transfer
  • MasterCard
  • Neteller
  • Visa
  • Trustly
  • Skrill
  • Zimpler
  • Sofort
  • Rapid Transfer

The online casino accepts several types of money, such as Canadian dollars, Euros, Norwegian kroner, New Zealand dollars, and US dollars, so players from many countries can play.

You can take money out using the same ways you put money in. The casino says it might take up to 5 days to get your money with an eWallet and 1-5 days if you use a bank transfer or card. Other casinos may give you your money faster, but this casino makes it easy to understand how to do it. They won't let you take out more than 5,000 euros in one day, but this amount should be okay for most people who play there.

Though there are good points, some users find that it takes a while to get approved to play and that moving money can be slow. Yet, these hiccups are pretty usual for internet casinos and help make sure the games are safe and fair. In general, 21.com Casino offers a solid set of payment options that are important for playing games online.

Security and Fairness

Security and Fairness

21.com Casino ensures player safety and fair play through a variety of protective measures.

  • Secure connection verified by Comodo Limited
  • Use of a random number generator for game outcomes
  • Regulation by the Malta Gaming Authority

Your personal and money details are turned into secret codes to keep them safe from people who shouldn't see them. It's important for online casinos to use a system that picks numbers by chance to make sure the games are fair and not fixed. These steps are normal for the business and help make a place where players feel safe to have fun with their games.

No system is perfect, and though the casino tries hard to be safe, players still need to be careful. They should make sure any links or messages claiming to be from the casino are real. If there are any security problems, getting help quickly from customer service is important to fix things fast.

The casino is known for playing fair because it has a license from the MGA, which is a trusted authority in online gaming. The MGA makes sure that casinos protect players, provide fair games, and encourage safe gambling. Having an MGA license means players can trust that the casino is a good place to play games online.

The casino works hard to protect player safety and make sure games are fair. Although online gaming will always have some risks, it's good to see that 21.com Casino is really trying to keep things safe and fair for everyone.

Software

Software

21.com Casino offers a variety of games from well-known companies like Games Global, Betsoft, Play'n GO, and Quickspin. They also have games from Elk Studios, Pragmatic Play, and Push Gaming. With games from many different makers, players can find many types of games like traditional slot machines, new video slots, and classic games like blackjack and roulette.

The casino features new games from rising companies such as Nolimit City and Hacksaw Gaming, which add new styles to online casino games. You can play games right in your web browser without downloading extra software, as the casino uses a system that works immediately upon clicking a game.

Even though there are many games available, some players might have occasional problems like games taking a long time to start or not working well with some of them. Still, these problems are not common and most games run smoothly with great graphics.

21.com Casino's games work well on phones and tablets. The site is designed to look good and be easy to use on smaller touchscreens, making it simple for players to play games wherever they are. The quality and how the games feel are almost the same as playing on a computer.

21.com Casino has an easy-to-use interface. Games are sorted into categories and can be found using a search feature. This helps players quickly find the games they like or discover new ones. While there are many games to choose from, which might be a lot for new users, the website is designed to make it easy to get around. If a game doesn't work right, usually refreshing the page or asking customer support for help fixes it quickly.

Mobile compatability

Mobile compatability

21.com Casino makes it easy for players to enjoy games on their smartphones or tablets. You don't need to download an app to play; the website works well on mobile devices, giving players a convenient way to play anytime.

  • Instant Play: Play directly from your mobile browser without needing additional software.
  • Fully Optimized: Whether on smartphone or tablet, the interface adjusts to fit all screen sizes.
  • Operating System: Compatible with iOS and Android devices, ensuring wide accessibility.

The casino's mobile site looks good and is easy to use, just like the computer version. Players can find and play different games like slots, card games, and live dealer games on their phones. They can also put money in, take money out, talk to customer service, and confirm their account details on their mobile, making it easy to play games wherever they are.

Mobile gaming has its good points, but there are a few downsides too. Not all games can be played on mobile devices, so you might find fewer choices than on a computer. Also, how well your games work can depend on how strong your internet connection is, which might be a problem when you're not at home.

21.com Casino has made sure their website works well on phones and tablets, allowing players to easily access games wherever they are. It doesn't matter if you're in a queue or resting at home; the casino is easily accessible on any mobile device, ready to provide entertainment at any time.

Customer support

Customer support

At 21.com Casino, there are a few ways to get help. You can contact customer service through:

  • Live Chat: Available 24/7 for urgent queries.
  • Email Support: For less immediate concerns, players can write to [email protected].
  • Online Contact Form: A convenient alternative for formal communications.

The casino has a support team that's quick to help. People using the live chat get fast answers, but sometimes they wait longer when it's busy. Overall, customers say the staff knows their stuff and talks to them nicely.

If you email the support team, they will reply with detailed answers, but how quickly you get a response can change based on how complicated your problem is. Some people have had to wait, but usually, once the support team starts working on an issue, they make sure to fix it.

21.com Casino knows it needs to make verifying accounts and getting money out faster, and it's working on it. The help team is always there to make these steps clearer and easier for players.

21.com's customer support works hard to help players, and although it's not perfect, the help they offer is a key part of why people enjoy playing at this casino.

Licenses

Licenses

One of the fundamental aspects when selecting an online casino is the licensing authority that oversees and regulates the operations of the casino. 21.com Casino holds a reputable license from the Malta Gaming Authority (MGA), which is well-regarded in the online gaming industry for its strict regulations. Players can take comfort in knowing that MGA-licensed casinos are required to adhere to high standards of player protection, game fairness, and responsible gambling practices.

The MGA license ensures that:

  • Player funds are kept separate from the casino’s operating funds.
  • Games are regularly tested for fairness and randomness.
  • Strict protocols are followed for player verification and data protection.

Even though a casino might only have one license from Malta, this isn't a small thing. The Malta Gaming Authority (MGA) is strict with its checks and keeps a close eye on the casinos it approves. This attention to detail means any problems are usually solved quickly and professionally, making sure players have a secure place to play games.

21.com Casino is considered trustworthy and reliable because it has a license. This means there’s a government body, the MGA, making sure it’s a safe and fair place for people to play games. Knowing that the casino is licensed is one of many good things about it that make it appealing to players.

Conclusion

Conclusion

After looking into 21.com Casino, it's obvious that the site has a lot of different games to play, with a huge variety of slot machines from top game makers making it a major online casino choice. The casino also has a simple design that's easy to use for both beginners and seasoned gamblers.

  • Expansive selection of games from top software providers
  • User-friendly interface for a seamless gaming experience
  • Support for multiple languages enhancing accessibility

Users sometimes find withdrawing their money takes too long, and it could be made faster. Depositing money is quick, but when it comes to getting help from customer service, people often wait a long time for a response. This can be frustrating for those who need help right away.

21.com, an online casino that started in 2018, is already providing a fun experience for players. The casino takes security seriously by using strong encryption for online transactions and is licensed by the Malta Gaming Authority, which helps players trust that the games are fair and their information is safe. Over time, it is likely that any current issues with the casino's operations will be resolved.

21.com Casino could become popular among online gamblers. It already has many games and a well-designed website. If the casino could make it faster to withdraw winnings and improve the help it gives to customers, people would probably like it even more. It’s especially good for those who want lots of game choices and a website that works in many languages.

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